Staffing Manager

Omaha, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $46,036.29 - $54,776.23

Work Schedule

Flexible

On-call

Day Shifts

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Virtual care

Life insurance

Health savings account

Flexible spending account

401(k) matching

Employee assistance program

Paid time off plan for non-exempt employees

Flexible paid time off plan for exempt employees

Holidays and Floating Holidays

Pet insurance

Job Description

TheKey is a pioneering company dedicated to providing comprehensive, concierge-based care to clients who wish to age successfully and gracefully at home. Established nearly 20 years ago in Silicon Valley, TheKey has evolved from a single location into a broad service network spanning North America. The company is firmly committed to preserving the dignity, safety, and independence of its clients by offering personalized care experiences tailored to individual needs. With a strong emphasis on client-centered care, TheKey equips its employee-teams with the necessary training, resources, and ongoing support to ensure exceptional service delivery to both clients and their families. TheKey’s... Show More

Job Requirements

High school diploma
Bachelor's degree preferred
Previous supervisory experience
One plus years of healthcare, elder care, social work, or related experience
Detail-oriented with critical thinking abilities
Ability to multitask and adapt in a fast-paced environment
Excellent communication and customer service skills
Computer proficiency
Current driver's license and insurance

Job Qualifications

Bachelor's degree preferred in human or health services field
High school diploma required
Previous supervisory experience is a plus
One or more years of experience in health care, elder care, social work, or related industry
Excellent customer service and communication skills
Computer proficiency for accurate documentation
Critical thinking skills and ability to maintain composure under stress
Valid driver's license and proof of insurance

Job Duties

Overseeing all aspects of caregiver performance management, ensuring proper protocols for employee recognition, discipline, and termination
Providing one-on-one supervision to caregivers including training, coaching, counseling, disciplining, hiring, and firing
Analyzing caregivers to identify the best match for each job assignment based on client needs and caregiver attributes
Managing the Caregiver Team, responding to their requests and ensuring policy compliance
Supporting caregiver retention through high-touch personnel management and connection to support systems
Proactively reaching out to caregivers with scheduled check-in calls
Collaborating with recruiting team to facilitate interviewing, screening, and hiring new caregivers
Ensuring caregivers complete orientation and coordinating additional training
Communicating with clients and families to maintain positive relationships
Determining caregiver pay rates to maintain margins and staffing success
Managing daily entries in scheduling system including time worked, notes, and payroll verification
Reviewing caregiver performance and adjusting compensation aligned with business goals
Making expense decisions within budget parameters
Ensuring compliance with labor laws and industry regulations
Maintaining documentation for disciplinary actions, performance reviews, and terminations
Overseeing caregiver profiles and skill sets in scheduling systems
Ensuring caregiver competence with company tools and technology
Providing after-hours support via email, phone, and home visits
Additional duties as assigned by supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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