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ASM Global

Staffing & Community Engagement Manager (Yankee Stadium)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends Global is a leading force redefining excellence in the sports, entertainment, and live events industries. The company offers the most comprehensive suite of services available, integrating unmatched commercial strategy with world-class venue management and event production capabilities. With operations spanning more than 350 iconic venues around the globe, Legends Global is known for its data-driven strategies and unparalleled guest experiences on a truly global scale. This presence allows the company to provide end-to-end solutions that encompass venue development, event booking, global partnerships, hospitality, merchandise, and attractions. As a player at the forefront of this dynamic sector, Legends Global is... Show More

Job Requirements

  • Bachelor’s degree preferred
  • Union negotiation, grievance, and relationship maintenance experience required
  • 4+ years of human resources and/or staffing experience
  • Excellent customer service skills
  • Strong interpersonal and communication skills
  • Ability to respond quickly to changing circumstances
  • Strong organizational and multitasking abilities
  • Detail oriented
  • Ability to work independently or in a team environment
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Flexibility to work extended hours including nights, weekends, and holidays
  • Sufficient physical mobility for job tasks including reaching, bending, stooping, wiping, pushing, and pulling
  • Ability to lift, push, or pull approximately 25lbs
  • Ability to stand and/or walk for up to 10 hours during a single shift
  • Must be able to work on-site at Yankee Stadium, Bronx, NY

Job Qualifications

  • Bachelor’s degree from a four-year college or university preferred
  • Union negotiation, grievance and relationship maintenance experience required
  • 4+ years of varied human resources and/or staffing experience, preferably in a high-volume environment
  • Excellent customer service
  • Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
  • Strong interpersonal skills
  • can effectively communicate and relate to all levels within and outside the organization
  • creates and builds positive and productive relationships
  • Responds quickly and effectively to changing trends and circumstances
  • embraces change and welcomes fresh perspectives
  • learns from past mistakes and adjusts accordingly
  • Ability to manage appropriate steps to get projects completed
  • has strong abilities to organize people and processes
  • can create a plan for resourceful workflow
  • Can manage people and resources to get projects completed
  • has a strong ability to multi-task and keep order
  • Detail oriented and has the ability to work independently and/or in a team environment
  • Strong verbal and written communication skills
  • Must have computer skills: Microsoft Word, Excel and PowerPoint
  • Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays
  • Experience in a union work environment preferred

Job Duties

  • Reviewing of applications and resumes and scheduling interviews with hiring managers for final hiring decisions
  • Processing new hire paperwork, onboarding and submissions of all background check and drug screen processes
  • Build and maintain relationships with all surrounding communities and employment agencies
  • Partnering with operators to determine appropriate in-season and out of season staffing levels
  • Partner with operations teams to create staffing plans to include labor costs and targeted levels
  • Assist with scheduling part-time seasonal staff for all events
  • Interact with staff and resolve low level/tier-1 staffing and employee relations issues
  • Escalate issues to HR Associate and HR Director as needed
  • Assists with and further develop event day employee check-in processes and procedures
  • Develop and implement new staffing techniques to bring in a better quality and quantity of staff
  • Explain all program details, meet with prospective new employees and schedule them for training classes, event days and other programs as needed
  • Assist with conducting new hire orientation and other operational functional training
  • Professionally represent Legends with high integrity in community and industry organizations and events
  • Work collaboratively and positively with all operations and functional teams to provide a superior experience for our employees and guests
  • Ensure compliance with Legends Operating Standards and HR policies to maintain brand integrity
  • Develop a staffing plan considering evolving business needs
  • Attract, select, onboard and retain a high performing, diverse workforce
  • Partner with Customer Service Manager to execute and elevate employee check-in process
  • Other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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