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1st Source Bank

Staff Assistant, Treasury Services, South Bend, IN

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Professional Development

Job Description

This position is offered by a well-established company committed to maintaining efficient departmental operations through excellent customer service and administrative support. The company prides itself on fostering a professional work environment that values teamwork, accuracy, and reliability. As a respected employer, it offers opportunities for growth and skill development in a dynamic office setting, emphasizing compliance with applicable laws and regulations and supporting employee success through consistent training and development initiatives. The company operates in a sector that requires precise coordination and communication across multiple departments, making the receptionist and customer support role pivotal to its daily functions and long-term... Show More

Job Requirements

  • High school diploma or GED required
  • one to three years of related experience preferred
  • prior general office experience including filing data entry and answering phones
  • strong proficiency in Microsoft Excel and Word
  • ability to handle multiple tasks and frequent interruptions in a fast-paced environment
  • dependable and detail-oriented
  • strong verbal and written communication skills
  • ability to meet deadlines
  • regular and predictable attendance
  • completion of all compliance training related to the position
  • understanding of applicable laws and regulations and compliance thereof

Job Qualifications

  • One to three years of related experience preferred
  • prior general office experience helpful including filing data entry and answering phones
  • strong proficiency in Microsoft Excel and Word
  • professional and courteous demeanor
  • adaptable to new computer software
  • ability to navigate through various software and systems
  • good accuracy skills
  • ability to handle multiple tasks and frequent interruptions in a fast-paced environment
  • dependable detailed-oriented and a team player
  • ability to meet deadlines
  • strong verbal communication and ability to communicate effectively in writing
  • high school diploma or GED required
  • one to three years college preferred

Job Duties

  • Greet guests and answer multiple departmental phone lines taking timely clear and concise messages or routing calls to the appropriate team member
  • Support various departments by helping to coordinate meetings in specific multi-floor conference rooms and other tasks as needed
  • Perform maintenance and distribution of various reports as requested
  • Ensure that Treasury Service Support calls and emails are answered promptly efficiently and accurately
  • Respond to both external and internal customer inquiries ensuring all needs are met and handled appropriately during their initial contact
  • Process business officer changes as requested for Incentive Compensation purposes
  • Complete all compliance training related to the position

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location