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Staff Assistant, Event Consultant

Bridgewater, MA, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $57,000.00 - $60,000.00
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Work Schedule

Standard Hours
Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Hybrid Work Options

Job Description

Bridgewater State University is a distinguished public university located in Bridgewater, Massachusetts. The institution is deeply committed to fostering an inclusive environment aimed at the lifelong success of its students. With a strong focus on continuous improvement of its community and leading innovations beneficial not only to Southeastern Massachusetts but also to the commonwealth and the global community, Bridgewater State University has earned its reputation as a hub of teaching, learning, and engagement. The university emphasizes critical thinking, knowledge pursuit, meaningful interpersonal relationships, and global engagement to transform lives and improve the human condition. Central to the university’s mission are... Show More

Job Requirements

  • Bachelors degree
  • Commitment to customer service excellence/support to enhance an environment of equity, diversity and inclusion
  • Experience in program planning and development and coordination of program support
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Organizational skills and attention to detail
  • Flexibility and a sense of humor
  • Experience training and mentoring diverse co-workers or employees
  • Ability to work in a fast-paced environment

Job Qualifications

  • Bachelors degree
  • Commitment to customer service excellence/support to enhance an environment of equity, diversity and inclusion with the ability to work directly with people from diverse racial, ethnic, and socioeconomic backgrounds
  • Experience in the program planning/development and the coordination of program support of a diverse range of events
  • Excellent verbal and written communication skills, strong interpersonal skills, organization skills and attention to detail are required, as is flexibility and a sense of humor
  • Experience training, developing, and mentoring a diverse group of co-workers or employees
  • Thrives while working in a fast-paced, hands-on environment
  • Experience with using database and general office software is preferred
  • Basic knowledge of audio-visual equipment as applicable to programs, meetings and events is preferred
  • Flexibility and the ability to work nights and weekends as necessary is preferred

Job Duties

  • Provide coordination and project management to campus event sponsors to ensure event success
  • Develop appropriate plans for the program implementation and evaluation based upon the stated goals including selecting most appropriate date(s) and location(s) for programs based upon the campus calendar and program requirements
  • Plan and coordinate necessary program support services, including facilities arrangements, parking, audio-visual needs, food/beverage service, and other related needs
  • Oversee the management of event teams to produce quality, multi-faceted events and programs using fair and equitable practices
  • Hire, train, supervise and evaluate student and part-time staff for the support of conferences and events
  • Coordinate staff assignment to ensure delivery of appropriate conference/event support
  • Establish program specific campus calendar and event information that is disseminated to college community
  • Participate in the planning process for University-wide events, including participation in planning meetings, assumption of specified program-related duties and managing the execution of the event
  • Directly oversee program setup and execution for events and/or conferences as assigned
  • Plan and coordinate summer conference housing arrangements with the department of Residence Life and Housing
  • Obtain relevant information from clients, including rooming lists, check-in needs, etc.
  • Arrange for rental of necessary services as required
  • Coordinate use of facilities and appropriate food services for summer conferences
  • Maintain accurate and complete record of all services, counts and expenses associated with conferences and events to ensure accurate information for billing purposes
  • Prepare billing summaries at conclusion of all assigned programs
  • Develop and maintain program support resources for campus event planners, including entertainment options, equipment rental companies, florists, etc.
  • Make necessary contacts with these resources as appropriate
  • Maintain comprehensive event records in Event Management Systems (EMS) database
  • Utilize EMS system to communicate event information to sponsors and service providers
  • Assist with off hours and weekend questions and issues that may arise due to scheduled events and meetings
  • Work with the director to provide direction, policy formulation and decision-making to effectively plan events
  • Establish and maintain relationships with internal and external university partners
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location