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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Development Programs
Work/life balance support
Family-friendly workplace
Job Description
Les Olson IT is a leading technology service provider known for its dedication to delivering superior IT solutions with a personal touch. With more than 70 years of experience, this family-owned and family-operated company has grown from humble beginnings around the Olson family dinner table to a thriving enterprise with over 320 employees across nine locations in two states. The company upholds a unique culture that emphasizes talent, passion, and compassion — a combination that fuels their continual growth and strong market position within the tech industry. Les Olson IT provides a broad range of IT services, catering to diverse... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in administrative or customer service roles
- Proficiency with Microsoft Office and basic computer applications
- Strong verbal and written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and accuracy
- Professional demeanor with a customer-focused attitude
- Willingness to learn and adapt to new software and processes
Job Qualifications
- 1+ year of experience in an administrative, receptionist, or customer service role
- Strong multi-tasking skills with the ability to manage competing priorities
- Excellent verbal and written communication skills
- Proficiency in basic computer applications (Microsoft Office, email, data entry systems)
- Strong attention to detail and accuracy
- Professional, positive, customer-focused attitude
- Ability to learn new software, tools, and administrative processes quickly
- Experience with office phone systems or call routing
- Familiarity with service administration, order management, or contract coordination
- Comfort working in a fast-paced, front-desk environment
- Experience supporting walk-in clients or managing customer pickups
Job Duties
- Manage incoming phone calls: routing calls, handling supply orders, placing service calls, and fielding general inquiries
- Greet and assist walk-in clients
- Manage Will Call toner pickups and customer interactions
- Support service administration tasks, including annual contract work (especially coordinating St. George accounts)
- Maintain organized records and documentation
- Assist with scheduling, order tracking, and follow-ups
- Support general office tasks as needed to keep operations running smoothly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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