Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.20 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Employee Discounts
Paid sick leave
Health Insurance
Supplemental Insurance
401 K
Job Description
Marukai Markets dba TOKYO CENTRAL is a rapidly expanding chain of retail stores and supermarkets, specializing in offering a vast selection of Japanese and Hawaiian imported grocery and retail products across the United States. Known for its unique product range, Marukai Markets delivers an exceptional shopping experience to its customers by providing items that are not typically found in conventional grocery stores. A passion for fresh, seasonal, and diverse foods lies at the heart of their business, continually appealing to customers who seek authentic and high-quality products from Japan and Hawaii. TOKYO CENTRAL prides itself on maintaining a vibrant shopping... Show More
Job Requirements
- Able to deliver friendly, courteous, prompt customer service
- Able to read, write, and do simple math problems
- Able to interpret, understand and follow instructions
- Ability to effectively communicate and respond to questions from the general public and management
- Ability to interact with all levels of management
- Must be able to operate pallet jack, scissor lift, baler, compactor and scrub machine
- Possess a food handling license or the ability to acquire one
Job Qualifications
- High School Diploma or GED equivalent preferred
- Must be 18 or older to use sharp knives, ladders, scaffolds above 6 feet, and operate power-driven machinery
- Ability to use job related equipment such as stepping ladder and dollies
- No experience required but 1-2 years of work experience in a similar environment preferred
- Previous experience as a Retail Associate, Cashier, or Grocery Clerk preferred
- Must be able to lift up to 20 pounds without aid
Job Duties
- Providing premier customer service including greeting and responding to questions
- Responding quickly and in a friendly manner to customer inquiries and complaints
- Engaging in suggestive selling and other sales techniques
- Ability to bag merchandise
- Assisting in returning shopping carts and baskets to designated areas
- Reporting irregular issues and problems to the Store Manager
- Exceeding Customer Service Department's sales goals through proper execution of company policies and procedures
- Opening and closing assigned cash registers
- Counting opening and closing cash and transactions
- Scanning merchandise purchased
- Checking customer coupons for expiration and validity
- Checking IDs for tobacco and alcohol transactions
- Processing purchases efficiently
- Processing returns and credits according to company policies
- Conducting transactions professionally
- Working various shifts as assigned
- Organizing and stocking Customer Service display areas
- Maintaining the condition of the Customer Service Section
- Supporting promotional activities within the store
- Ensuring Customer Service products are correctly placed
- Maintaining cleanliness of work, storage, and selling areas
- Ensuring a safe and clean work environment
- Cross training to support various departments and functions as needed
Job Qualifications
Experience
No experience required
Job Location
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