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Rack Room Shoes

Sr. Sales Associate

Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Flexible Schedule

Job Description

Rack Room Shoes is a leading family footwear retailer known for offering a broad selection of high-quality shoes for men, women, and children. The company specializes in comfort, dress, casual, and athletic footwear categories, making it the retailer of choice for families seeking reliable and stylish shoe options. Rack Room Shoes stands out by providing both nationally recognized brands and exclusive private brands crafted by top manufacturers in the industry. These private labels deliver exceptional styles and value, contributing to a loyal customer base through consistently satisfying shopping experiences. The retailer emphasizes quality, affordability, and customer satisfaction, constantly adapting to... Show More

Job Requirements

  • high school diploma or equivalent
  • prior retail or customer service experience
  • ability to work part-time hours
  • basic math and communication skills
  • capability to stand for extended periods
  • willingness to learn store products and processes
  • ability to follow company policies and procedures

Job Qualifications

  • interpersonal skills necessary to deal effectively with customers and employees
  • basic communication skills both verbal and non-verbal
  • basic organization and math skills
  • experience in retail sales preferably specialty retail or footwear
  • basic knowledge of store policies and procedures
  • basic visual merchandising skills and understanding of store presentation standards

Job Duties

  • Create an excellent shopping experience for customers through awareness and company service standards
  • maintain awareness of all current sales promotions
  • maintain merchandise presentation and ensure stock is well arranged and merchandised properly
  • maintain cleanliness and organization of all store areas
  • develop and maintain product knowledge and fitting skills
  • maintain awareness of loss prevention concerns
  • participate in physical inventories and assist in shipping and receiving merchandise
  • process all sales and POS terminal transactions in accordance with policy
  • handle refunds, exchanges, and process Ship-to-Home and Customer Pickup orders

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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