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Rack Room Shoes

Sr. Sales Associate

Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Flexible Schedule
Retirement Plan
Training and Development

Job Description

Rack Room Shoes is a leading family footwear retailer known for offering a wide variety of shoes for men, women, and children across comfort, dress, casual, and athletic categories. Established in the retail footwear industry, Rack Room Shoes has built a reputation for providing quality shoes from nationally recognized brands as well as exclusive private labels. These private brands are commissioned from top manufacturers, ensuring customers receive great styles paired with outstanding value. Such a comprehensive selection has made Rack Room Shoes a preferred destination for customers looking for reliable, stylish, and affordable footwear. The company prides itself on its... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in retail sales preferred
  • basic math skills
  • good communication abilities
  • ability to work flexible hours including weekends and holidays
  • ability to stand for extended periods
  • basic computer skills for POS system
  • must be able to follow company policies and procedures
  • commitment to excellent customer service

Job Qualifications

  • Interpersonal skills necessary to deal effectively with customers and all levels of employees
  • basic communication skills both verbal and non-verbal
  • organizational skills
  • basic math skills
  • experience in retail sales preferably specialty retail or footwear
  • basic knowledge of company policies and procedures
  • basic visual merchandising skills and understanding of store presentation standards

Job Duties

  • Create an excellent shopping experience for customers through awareness and company service standards
  • promote positive attitude and willingness to serve
  • assist with sales and customer inquiries
  • promote company rewards program and business initiatives
  • maintain awareness of all current sales promotions
  • maintain merchandise presentation and ensure stock is well arranged
  • keep cleanliness and organization of all store areas
  • develop and maintain product knowledge and fitting skills
  • maintain awareness of loss prevention concerns involving customers and staff
  • participate in physical inventories and assist in shipping and receiving merchandise
  • perform cashier functions in accordance with policy and ensure shoes are checked for mates
  • process all sales and POS terminal transactions as per policy
  • perform additional POS/back office responsibilities including refunds, exchanges, processing S2H and customer pickup orders

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location