Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Training and Development
Job Description
Rack Room Shoes is a family footwear retailer recognized for offering a wide array of shoes for men, women, and children across comfort, dress, casual, and athletic categories. With a commitment to providing quality products, the company features a mix of nationally recognized brands and exclusive private label collections crafted by top manufacturers. This strategic combination ensures customers enjoy fashion-forward styles coupled with excellent value, fostering satisfaction, brand loyalty, and repeated patronage. Rack Room Shoes operates numerous stores nationwide, making it a prominent player in the specialty footwear retail market. The company culture prioritizes customer service and operational excellence, supporting... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in retail sales, preferably in specialty retail or footwear
- basic computer literacy including familiarity with point of sale (POS) systems
- excellent interpersonal and communication skills
- ability to meet the physical demands of the job including standing for long periods
- availability to work part-time hours including weekends and holidays
- commitment to providing exceptional customer service
- adherence to company policies and procedures
Job Qualifications
- interpersonal skills necessary to deal effectively with external contacts and with all levels of employees
- basic communication skills including verbal and non-verbal
- organizational and math skills
- experience in retail sales, preferably specialty retail or footwear
- basic knowledge of policies and procedures
- basic visual merchandising skills and an understanding of store presentation standards
Job Duties
- create an excellent shopping experience for our customers through awareness and company service standards
- maintain awareness of all current sales promotions
- maintain merchandise presentation
- develop and maintain necessary product knowledge and fitting skills
- maintain an awareness of loss prevention concerns involving customers and staff members
- participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed
- process all sales and POS terminal transactions in accordance with policy and procedure
- handle refunds and exchanges, process special to home (S2H) and customer pickup orders as part of senior sales associate responsibilities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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