
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $32.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Pilot Company is a leading network of travel centers operating across North America, with over 30,000 team members and more than 750 retail and fueling locations spanning 44 states in the US and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, the company has built a strong reputation for its people-first culture, commitment to community, and pioneering spirit in the transportation and energy sectors. Pilot Company is well-known for its large-scale operations, not only in travel centers but also in energy and logistics. The energy and logistics division is a... Show More
Job Requirements
- High school diploma or equivalent
- Basic computer skills
- Excellent phone communication skills
- Ability to multitask and problem solve
- Bilingual Spanish/English preferred
- Strong customer service orientation
Job Qualifications
- High school diploma or equivalent
- Knowledge of customer service principles and practices
- Knowledge of relevant computer applications - Microsoft Word and Excel
- Ability to type 40+ wpm
- Bilingual preferred
Job Duties
- Answer calls, emails and faxes from customers and/or sales staff placing orders
- Work with operations to ensure deliveries meet customer needs and timelines
- Answer basic customer questions regarding products, including pack sizes, availability and pricing
- Set up new delivery locations
- Input orders into SC Billing System and dispatch module
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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