Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $95,700.00 - $106,400.00
Work Schedule
Standard Hours
On-call
Benefits
Fly for free on Southwest flights with eligible dependents
Retirement savings plan with company 401(k) match up to 9.3%
Potential annual profit-sharing contributions
Competitive health insurance for employees and dependents
Health plan coverage starting from day one of employment
Comprehensive benefits package
Bonus opportunities for eligible leadership and individual contributor roles
Job Description
Southwest Airlines is a leading airline company recognized for its commitment to providing a stable work environment and equal opportunities for learning and personal growth. Renowned for valuing creativity and innovation, Southwest Airlines continually strives to improve operational effectiveness while fostering a culture of camaraderie, collaboration, and mutual respect among its employees and customers. Headquartered in Dallas, TX, Southwest Airlines values face-to-face interaction and teamwork that contribute to its vibrant corporate culture. The company is dedicated to fair hiring practices and ensures an inclusive work environment free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, gender... Show More
Job Requirements
- High school diploma or GED
- Expert experience in substance abuse case management
- Knowledge of regulatory compliance
- Familiarity with DOT/FAA drug and alcohol regulations
- Ability to work in Dallas, TX headquarters during business hours
- U.S. citizenship or current authorization to work in the U.S.
- Ability to be on call to provide 24-hour service including some holidays and weekends
- Ability to perform work duties from a limited space desk or office for extended periods
- Ability to communicate effectively in English
- Must maintain a well-groomed appearance
- At least 18 years of age
- Must comply with company attendance standards
Job Qualifications
- High school diploma or GED
- Expert level experience in case management in substance abuse and/or social crisis programs
- Comprehensive knowledge of regulatory compliance environments
- In-depth understanding of DOT and FAA drug and alcohol regulations
- Proven ability to work collaboratively in a complex organizational structure
- Strong communication skills with ability to articulate information clearly
- Demonstrated experience with contract negotiation and administration
- Ability to maintain confidentiality and demonstrate high emotional intelligence
Job Duties
- Oversee and guide the Flight Operations FAA Medical HIMS Program and Pilot Specific Benefit Programs
- Act as the company representative and intermediary to the FAA Office of Aerospace Medicine for pilot medical licensing and HIMS Program
- Provide guidance on medical disqualification criteria and personnel management for pilots
- Work with physicians on program management, support, and treatment options
- Provide counsel to Base Chief Pilots, union counterparts, and company drug and alcohol teams during HIMS Program enrollment and recertification
- Assist pilots with medical, DUI, and arrest issues affecting FAA medical licensing
- Evaluate and negotiate contracts with treatment facilities for program participation
- Serve as subject matter expert on employee drug and alcohol treatment plans
- Liaise with internal drug and alcohol program teams regarding Flight Operations employees
- Coordinate medical oversight for pilots on inactive or extended medical leave
- Support contract administration in evaluating benefits for long-term disability and leave programs
- Assist in evaluating medical service providers and negotiating contracts
- Perform other duties as directed by leadership
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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