Crane Worldwide Logistics LLC logo

Sr. Operations Specialist

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
On-call
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Benefits

Quarterly incentive plan
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Employee Referral Bonuses
Employee Recognition Program
paid volunteer time
Employee Discounts
Wellness incentives

Job Description

Crane is a leading logistics company specializing in the management and transportation of time-sensitive shipments including air, ground, and expedited freight services. Known for its commitment to excellence and customer satisfaction, Crane offers a dynamic and fast-paced environment where logistics professionals are empowered to make impactful decisions that support global supply chain operations. The company prides itself on leveraging advanced logistics technologies and building strong partnerships with airlines, trucking firms, and other logistics providers to ensure seamless delivery experiences for its clients. Located within an industry recognized for precision and reliability, Crane stands out by offering innovative solutions tailored to... Show More

Job Requirements

  • High school or better
  • Bachelor’s degree in supply chain management, logistics, or a related field preferred
  • Minimum 3 years related experience
  • Minimum 3 years industry experience preferred

Job Qualifications

  • Experience with NFO (Next Flight Out), OBC (On-Board Courier), and AOG (Aircraft on Ground) shipments
  • Familiarity with hazmat or temperature-controlled logistics
  • Multilingual abilities a plus for international shipments
  • Strong problem-solving and decision-making abilities
  • Excellent communication and negotiation skills
  • Ability to work under pressure and meet tight deadlines
  • Proficiency in logistics software and tracking tools
  • Knowledge of customs regulations and airline routing
  • Customer-focused mindset with attention to detail

Job Duties

  • Manage and oversee time-critical shipments including air, ground, and expedited freight
  • Provide real-time tracking and proactive updates to customers and stakeholders
  • Coordinate with airlines, trucking companies, and logistics partners to ensure on-time delivery
  • Ensure shipments go straight from pickup to delivery without transfers minimizing handling and transit time
  • Develop contingency plans for delays and resolve transport-related issues quickly
  • Work closely with sales, operations, and customer service teams to meet client demands
  • Negotiate pricing and service levels with carriers and vendors
  • Ensure compliance with international and domestic shipping regulations
  • Analyze performance data and implement process improvements for efficiency
  • Provide 24/7 support for urgent shipments when required
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.