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Illumina

Sr. Operations & Travel Services Specialist

San Diego, CA, USA|Remote, Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,900.00 - $121,300.00
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Work Schedule

Standard Hours
Flexible
On-call
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Retirement benefits
Paid Time Off
bonus
equity

Job Description

Illumina is a global leader in genomic technologies dedicated to improving health equity and transforming human health through cutting-edge innovations. The company focuses on expanding access to genomic sequencing technologies that enable early detection and diagnosis of diseases, as well as personalized treatment options for patients worldwide. With an emphasis on collaboration, inclusivity, and a promise of equal pay regardless of gender, ethnicity, or race, Illumina fosters a supportive and empowering work environment. Employees at Illumina are part of a mission larger than themselves, working alongside exceptional leaders and peers on projects that impact billions of lives.

The Corporate Trav... Show More

Job Requirements

  • Minimum of 6 years related experience in corporate travel management or similar role
  • Proficiency with global distribution systems such as Sabre
  • Knowledge of domestic and international travel regulations and requirements
  • Ability to manage complex travel itineraries
  • Strong communication and organizational skills
  • Capability to provide after-hours support
  • Eligibility to work in the United States
  • Willingness to undergo background checks
  • Ability to work independently
  • Commitment to providing exceptional customer service

Job Qualifications

  • Minimum of 6 years experience in corporate travel management or similar role
  • Proficiency in global distribution systems, preferably Sabre
  • Strong knowledge of domestic and international travel regulations, visa, and passport requirements
  • Demonstrated ability to manage complex itineraries and provide exceptional service to VIP travelers
  • Excellent communication skills
  • Strong problem-solving abilities
  • Organizational skills
  • Ability to work independently
  • Experience providing after-hours support

Job Duties

  • Create and manage multi-segment, multi-destination itineraries for VIP travelers including air, car, hotel, rail, and limousine within the Corporate Travel Department
  • Utilize global distribution systems such as Sabre to accurately document and maintain passenger name records
  • Monitor and communicate critical travel information including visa/passport requirements, government alerts, medical advisories, and destination-specific details
  • Reconfirm all itinerary elements with suppliers to ensure accuracy and service standard adherence
  • Request upgrades for air, hotel, and car rentals based on preferred status and agreements
  • Proactively monitor itineraries to anticipate and resolve disruptions while maintaining clear communication with travelers and arrangers
  • Provide after-hours support to assist travelers during emergencies or schedule changes
  • Coordinate visa and passport processing through approved service providers
  • Stay current on airline rules, industry regulations, and travel trends and apply this knowledge to bookings
  • Maintain strong relationships with internal stakeholders and external travel partners including the company’s travel management company
  • Promptly escalate significant issues to the Corporate Travel Department Manager and manage VIP bookings outside normal business hours when required
  • Perform other related duties to support the travel program's overall success

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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