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Hilton Grand Vacations

Sr Manager Sales In House

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays

Job Description

Hilton Grand Vacations is a distinguished leader in the vacation ownership industry, recognized for its unwavering commitment to innovation, quality, and sustained growth. As part of the renowned Hilton family, the company prides itself on delivering exceptional vacation experiences while fostering a dynamic and rewarding work environment for its team members. Hilton Grand Vacations operates multiple resort properties, providing members and guests with luxury accommodations, exclusive benefits, and unparalleled customer service. The organization values its employees, cultivating a culture rooted in the Spirit of Service, which emphasizes collaboration, integrity, and excellence across all levels of operation.

The Senior Sales Man... Show More

Job Requirements

  • Must be available to work Saturdays, Sundays, evenings, holidays and any other days/hours as required per business needs
  • Minimum 2 years of supervisory experience
  • Minimum of 3 years' experience as a Sales Manager in the Vacation Ownership Industry
  • 3 years in a related field
  • High School Diploma/GED

Job Qualifications

  • Minimum 2 years of supervisory experience
  • Minimum of 3 years' experience as a Sales Manager in the Vacation Ownership Industry
  • 3 years in a related field
  • High School Diploma/GED
  • Bachelor's degree is advantageous

Job Duties

  • Carry out all other reasonable requests by management of which the associate is capable of performing
  • Must be available to work Saturdays, Sundays, evenings, holidays and any other days/hours as required per business needs
  • Can competently step in for the Director of Sales when they are out of the office
  • Provides feedback and ideas on strategy to the Senior Vice President that will aid the team in exceeding set monthly key metrics
  • Works in partnership with the cancel/save program and manages the cancellation log
  • Closes sales in an exemplary fashion
  • Manage floor activities to ensure proper manager coverage daily
  • Ensures performance management is consistently executed and driven throughout the site
  • Help in managing overage as it occurs including podiums, as necessary
  • When needed, handle and resolve guest and owner issues
  • Participate in the interview process and selection of team members
  • Must have their finger on the pulse of the day to day operations of the sales floor and be able to promptly handle the situation and/or notify the appropriate department head
  • Help to create fun and motivational sales contests and events to maintain an inspiring and positive work environments
  • Partner with the Directors of Sales to help prepare an effective schedule for sales management and sales executives on a monthly basis
  • Regularly coach, mentor, develop and motivate Sales Managers, Sales Leaders and all other sales team members to perform at peak performance
  • Conducts motivational and meaningful morning sales meetings
  • Meets with a specific group of sales team members monthly for mentorship and goal assessment
  • Conducts annual sales rides and reviews with sales executives and sales management to ensure the sales process is being followed
  • Conducts sales training for sales team and helps to develop monthly training calendar (along with Director of Sales and Sales training department) and actively participates in sales training and ambassadorships
  • Handles training of the Sales Managers and Sales Leaders, including Auxiliary and Interim T.O.'s
  • Directly responsible for management of the Sales Managers
  • to also include Sales Leaders and Sales Executives
  • Staff, plan, control and direct the activities of the sales force of sales team members to obtain maximum sales volume
  • Direct activities on Sales floor and obtain maximum efficiencies

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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