Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) match
Paid parental leave
paid bereavement leave
Paid Time Off
short-term disability
long-term disability
Flexible vacation
cell phone stipend
Job Description
SSA Group at the U.S. Olympic and Paralympic Museum is searching for a talented Senior Manager of Event Sales to join their dynamic team. SSA Group is a well-established organization with over 50 years of experience, specializing in enhancing revenue opportunities for cultural attractions such as zoos, aquariums, museums, and other similar venues across the United States. The company is known for integrating dining, retail, admissions, and event services to offer comprehensive solutions that boost their partners' success. SSA Group is deeply committed to pillars like sustainability, inclusivity, and innovation, constantly striving to transform the cultural attraction industry. Built by... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum of 5 years experience in event sales or related field
- Demonstrated ability to meet and exceed sales targets
- Strong communication and negotiation skills
- Ability to manage multiple projects and clients simultaneously
- Proven organizational and time management skills
- Comfortable working onsite
- Willingness to collaborate with various departments
- Commitment to maintaining a safe and compliant work environment
- Ability to travel occasionally as needed
Job Qualifications
- Bachelor's degree or equivalent experience in sales, hospitality, or related field
- Proven track record of successful sales and client acquisition in event sales or catering
- Excellent communication, negotiation, and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to work collaboratively with cross-functional teams
- Experience managing small teams or direct reports preferred
- Proficient with sales and contract management software
- Knowledge of event coordination and catering operations
- Familiarity with local, state, and federal compliance requirements
- Commitment to sustainability, inclusivity, and corporate social responsibility
Job Duties
- Develop and implement strategies to sell the venue and catering services to new and returning clients
- Solicit, negotiate, and book events through a defined sales process
- Plan and upsell functions with clients including space requirements, times, equipment, menus, themes, and decorations
- Respond to client requests promptly and ensure client satisfaction
- Prepare and manage contracts, Banquet Event Orders (BEOs), diagrams, and other necessary documents
- Maintain strong, positive relationships with clients to encourage repeat business
- Conduct post-event follow-ups to engage clients and foster continued development
- Work closely with clients to understand their needs and provide tailored solutions
- Develop and execute inbound and outbound sales strategy in order to exceed sales targets
- Coordinate with operations and culinary teams to ensure events are executed flawlessly including menu planning, setup, staffing, and equipment
- Walk event spaces before events to ensure everything is in working order and address any issues promptly
- Maintain communication with vendors and uphold an active list of resources for client and internal use
- Collaborate with Catering District team to develop training programs to motivate and mentor employees
- Communicate and collaborate effectively with the Catering Operations, Culinary Team, and other departments involved in events, implementing new strategies and procedures where necessary
- Maintain communication with the General Manager, Catering Managers, and Executive Chef to ensure events are executed flawlessly
- Ensure compliance with local, state, and federal laws
- Maintain a clean, safe, and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
- Maintain communication with vendors, including pricing knowledge and negotiation
- Develop, meet, and exceed monthly and annual sales budgets and plans
- Analyze sales and inventory to maximize opportunities
- Practice and implement yield management and forecasting regularly
- Review all invoices, bills, and accounting-related documents for accuracy and communicate necessary changes to Accounts Receivable
- Report weekly and monthly sales through the contract system and SSA standard reporting
- Promote an inclusive and supportive approach within the unit
- Support sustainability and conservation efforts in business applications and provide teaching opportunities to unit staff
- Perform other tasks as deemed necessary
- Promote an inclusive and supportive approach within the Catering team, with networking continuing at all units
- Focus on removing barriers and empowering growth and opportunity for team members at all levels
- Lead by example through sustainability and conservation efforts
- Engage with SSA and the unit in driving community effort through engagement activities and opportunities for giving back
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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