Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $118,918.00 - $185,511.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Paid sick leave
Onsite medical clinic
mental health benefits
Job Description
Sierra Nevada Brewing Co. is a pioneering craft brewery established in 1980 by Ken Grossman. Starting with a hand-built brewhouse and a deep passion for quality beer-making, Sierra Nevada has played a crucial role in shaping the American craft beer revolution. Known for its commitment to innovation, sustainability, and community, Sierra Nevada represents not just a beer brand but a dedicated culture of inclusion, environmental stewardship, and craftsmanship. Their values emphasize quality, integrity, people, community, and sustainability, which have helped them become a cornerstone of the craft beer industry. Over the last 45 years, this California-based brewery has grown from... Show More
Job Requirements
- Bachelor's degree in hospitality, business, or related field or equivalent education and experience
- Minimum 7 years marketing and/or hospitality experience in a guest-facing or destination environment
- Minimum 3 years people leadership experience managing managers and large teams
- Experience overseeing P&Ls and driving financial performance in hospitality settings
- Strong background in guest services, onsite events, food and beverage, or retail operations
- Ability to lead through influence, collaborate cross-functionally, and drive culture in fast-paced environment
- Skill in planning, prioritizing, and managing multiple initiatives concurrently
- Comfort working with data, KPIs, and systems that support operational efficiency
- Passion for hospitality, storytelling, and creating memorable guest experiences
- High level understanding of guest experience and food and beverage operations including materials, production, and process
- Demonstrated leadership, coaching, and team development skills
- Proficiency in Microsoft Office, especially PowerPoint, Excel, and Power BI reporting
- Adaptable, flexible, and comfortable with navigating change
- Must be at least 21 years of age
- Must pass a pre-employment, post-offer background check
- Position based at Chico, CA brewery
Job Qualifications
- Bachelor's degree in hospitality, business, or related field or equivalent combination of education and experience
- Minimum 7 years of marketing and/or hospitality experience in a guest-facing or destination environment
- At least 3 years of people leadership experience managing managers and large teams
- Proven experience overseeing P&Ls and driving financial performance in hospitality
- Strong background in guest services, onsite events, food and beverage, or retail operations
- Ability to lead through influence and collaborate cross-functionally
- Skilled in planning, prioritizing, and managing multiple initiatives
- Comfortable working with data, KPIs, and operational systems
- Passion for hospitality, storytelling, and creating memorable guest experiences
- High level understanding of guest experience and food and beverage operations including materials and process
- Demonstrated leadership, coaching, and team development skills
- Proficient in Microsoft Office including PowerPoint, Excel, and Power BI reporting
- Adaptable and flexible with comfort navigating change
Job Duties
- Partner cross-functionally with marketing, sales, operations, HR, EHS&S, and finance to deliver cohesive, premium experiences that bring the brand to life on-site
- Develop new and differentiating visitor experiences that grow traffic and increase time spent on-site
- Champion the Sierra Nevada brand experience across all guest-facing operations ensuring every interaction reflects company values
- Shape the long-term vision for breweries as flagship destinations celebrating craft, culture, and connection
- Own financial performance across guest-facing business units including budgets, P&Ls, labor efficiency, and operational KPIs
- Establish and monitor success metrics such as guest traffic, revenue, satisfaction, labor utilization, and engagement to drive continuous improvement
- Ensure compliance with food safety, alcohol service, OSHA, accessibility standards, and all regulatory and company policies in partnership with EHS
- Elevate guest experience standards by developing and reinforcing consistent hospitality practices and SOPs across all touchpoints
- Drive innovation and efficiency by identifying operational gaps and implementing new systems or technologies to elevate service quality and profitability
- Partner with brand, innovation, and integrated marketing to enhance storytelling, product launches, and loyalty programs
- Oversee guest relations and service recovery to ensure thoughtful resolution and protect brand loyalty
- Develop and mentor leaders across food & beverage, tours, retail, and onsite events
- Create a culture of accountability, coaching, and continuous development supporting high performance and retention
- Lead annual strategic planning for brewery experience and hospitality aligning site priorities with enterprise goals
- Build and maintain local partnerships to deepen community ties and drive repeat visitation
- Integrate sustainability principles into all guest-facing operations
- Oversee facility operations to ensure seamless flow between taproom, tours, retail, and events
- Partner with brewery experience team across locations to share best practices and drive consistency in hospitality standards
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: