Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,700.00 - $70,200.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Paid sick leave
Onsite medical clinic
mental health benefits
Job Description
Sierra Nevada Brewing Co. is a pioneering craft brewery established in 1980 by Ken Grossman, who began with a hand-built brewhouse and a vision that has since transformed the American craft brewing industry. With over 45 years of heritage, Sierra Nevada is recognized not only for its innovative and quality beers but also for its deep commitment to sustainability, community, and fostering an inclusive culture. The company has built a reputation as a cornerstone of the beer revolution, pushing boundaries in brewing technology, environmental stewardship, and community engagement. Located in Chico, California, Sierra Nevada's breweries serve as more than production... Show More
Job Requirements
- You must be at least 21 years of age to work for Sierra Nevada Brewing Co
- Selected candidate must pass a pre-employment, post offer background check
- Position is based out of our Chico, CA brewery
- Bachelor's degree in hospitality, business or related field or any combination of experience and education with comparable knowledge
- 7 years marketing and/or hospitality experience in guest-facing or destination environment
- 3 years people leadership experience including managing managers and large teams
- Experience overseeing P&Ls and driving financial performance
- Strong background in guest services, onsite events, food and beverage, or retail operations
- Ability to lead through influence and collaborate cross-functionally
- Skill in planning, prioritizing, and managing multiple initiatives
- Comfort working with data, KPIs, and operational systems
- Passion for hospitality, storytelling, and creating memorable guest experiences
- High-level understanding of guest experience and food and beverage operations
- Demonstrated leadership, coaching, and team development skills
- Proficiency in Microsoft Office including PowerPoint, Excel, and Power BI
- Adaptable and flexible
- Must be at least 21 years of age
- Must pass background check
- Position located in Chico, CA
Job Qualifications
- Bachelor's degree in hospitality, business or related field or equivalent experience
- 7 years of marketing and/or hospitality experience in a guest-facing or destination environment
- 3 years of people leadership experience including managing managers and large teams
- Experience overseeing P&Ls and driving financial performance in hospitality settings
- Strong background in guest services, onsite events, food and beverage, or retail operations
- Ability to lead through influence, collaborate cross-functionally, and drive culture
- Skill in planning, prioritizing, and managing multiple initiatives
- Comfort working with data, KPIs, and operational systems
- Passion for hospitality, storytelling, and creating memorable guest experiences
- High-level understanding of guest experience and food and beverage operations
- Demonstrated leadership, coaching, and team development skills
- Proficiency in Microsoft Office, particularly PowerPoint, Excel, and Power BI
- Adaptable and flexible in navigating change
Job Duties
- Partner cross-functionally with Marketing, Sales, Operations, HR, EHS&S, and Finance to deliver cohesive, premium experiences
- Develop new and differentiating visitor experiences that grow traffic and increase time spent on-site
- Champion the Sierra Nevada brand experience across all guest-facing operations
- Shape the long-term vision for our breweries as flagship destinations blending business performance with guest satisfaction
- Own financial performance including budgets, P&Ls, labor efficiency, and operational KPIs
- Establish and monitor success metrics to drive continuous improvement
- Ensure compliance with food safety, alcohol service, OSHA requirements, accessibility standards, and company policies
- Elevate guest experience standards by developing consistent hospitality practices and SOPs
- Drive innovation and efficiency by identifying operational gaps and implementing new systems
- Partner with Brand, Innovation, and Integrated Marketing to enhance storytelling and loyalty programs
- Oversee guest relations and service recovery to protect brand loyalty
- Develop and mentor leaders across F&B, tours, retail, and events
- Create a culture of accountability, coaching, and continuous development
- Lead annual strategic planning aligning with enterprise goals
- Build and maintain local partnerships to deepen community ties
- Integrate sustainability principles into guest-facing operations
- Oversee facility operations ensuring seamless flow between taproom, tours, retail, and events
- Partner with Brewery Experience teams across locations to share best practices and drive hospitality consistency
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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