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LA 2028

Sr. Manager Food and Beverage Operations

Palmdale, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $56,600.00 - $71,700.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Flexible work arrangements

Job Description

LA28 is the independent, non-profit, and privately funded organizing committee responsible for delivering the Los Angeles 2028 Olympic and Paralympic Games. As the host of the Summer Games for the third time and the first Paralympic Games, LA28 aims to create a memorable experience that showcases the best of Los Angeles and the United States to the global community. Founded on values of optimism, integrity, excellence, inclusion, co-creation, and boldness, LA28 is dedicated to pushing the Olympic and Paralympic movements forward with innovation and sustainability.

The Senior Manager of Food and Beverage Operations plays a crucial role wit... Show More

Job Requirements

  • Bachelor's degree, equivalent work experience or culinary degree preferred
  • Minimum 7+ years of relevant industry experience in catering and retail foodservice
  • At least 3 years of leadership experience in the live sport industry preferred
  • Experience managing high-volume food operations
  • Experience delivering complex projects within budget
  • Strong leadership and organizational skills
  • Excellent communication and interpersonal abilities
  • Ability to work independently and solve problems
  • Proficiency with Microsoft Office including Excel and PowerPoint
  • Ability to travel between venues in crowded conditions
  • Willingness to be flexible and adapt to changing priorities
  • Passion for hospitality and foodservice excellence

Job Qualifications

  • Minimum 7+ years of relevant industry experience in catering and retail foodservice
  • Preferably 3 years of leadership experience in the live sport industry
  • Experience managing high-volume food operations in large professional sports arenas or cultural festivals
  • Proven track record implementing programs to maintain high food quality and guest experience standards
  • Demonstrated passion for authentic hospitality and storytelling through food
  • Success in building excellent working relationships with diverse stakeholders
  • Experience delivering complex projects on time and within budget
  • Skilled in collaborating with senior managers across multiple functional areas
  • Excellent leadership, people development, and budget management skills
  • Detail-oriented with strong organizational capabilities
  • Effective communication, team building, and interpersonal skills
  • Strong problem-solving abilities and ability to work independently
  • Proficient with Microsoft Office suite including Excel and PowerPoint
  • Multilingual communication skills preferred

Job Duties

  • Hire, train, motivate, and evaluate venue management teams for assigned properties
  • Directly supervise multiple sub-functions including retail operations, contract implementation, and amenity catering operations for assigned properties
  • Adhere to unit budgets with clear steps to implement, monitor, and appropriately measure plan deliverables through financial metric and KPI tracking
  • Implement operational growth plan from present through Games time
  • Oversee and implement training programs in conjunction with selected partners to deliver optimized revenues and customer service
  • Work with F&B team, key LA28 FAs, and external stakeholders to implement overall food vision and strategy, integration with sustainability plan, menu development, and service levels by constituent group
  • Implement cost-control measures without compromising quality or guest satisfaction
  • Oversee implementation of negotiated contractual terms with partners at assigned competition venues
  • Support the establishment of core planning principles, including operational and service design plan
  • Support the development of inclusive hospitality strategies to create frictionless guest experiences to meet the needs of guests and stakeholders with diverse physical, cultural, and dietary requirements
  • In conjunction with selected partners, support the development of spatial allocations for both Back of House (BOH) and Front of House (FOH) kitchens and serveries, as well as equipment needs to deliver required F&B services
  • Support the development and implementation of the venue QA strategy, policies, documentation, and tracking systems to ensure safe food handling and incident response
  • Implement sustainable practices in food sourcing, waste sorting and reduction, and energy efficiency
  • Establish close working relationships with key functional areas (especially Venues & Infrastructure, Venue Management, Cleaning & Waste, and Integrated Operations) to ensure the Food & Beverage strategy maximizes revenue opportunities, minimizes costs, and works effectively within operational constraints
  • Adapt to evolving departmental focus and initiatives with flexibility and willingness to shift as needed

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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