Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $115,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
paid leave
Tuition Reimbursement
Employee Discounts
Job Description
NBCUniversal is a global leader in media and entertainment, renowned for creating and delivering world-class content across a diverse portfolio that includes film, television, streaming, and themed entertainment. As a subsidiary of Comcast Corporation, NBCUniversal operates some of the most recognized entertainment and news brands such as NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, Bravo, USA Network, and Peacock, their premium ad-supported streaming service. The company also produces and distributes premium filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, in addition to offering world-renowned theme parks and attractions via Universal Destinations & Experiences. NBCUniversal... Show More
Job Requirements
- Bachelor’s degree or equivalent combination of education and experience
- Minimum 5 years of experience in operations management related to special events, theme parks, or hospitality
- Strong guest service background
- Proficiency in Microsoft Excel, Word, and PowerPoint
- Excellent communication and planning skills
- Ability to work flexible hours including nights, weekends and holidays
- Experience working in union environments
- Commitment to professional appearance
- Ability to manage multiple tasks and lead teams effectively
Job Qualifications
- Bachelor’s degree and/or combination of education and years of experience
- Minimum 5 years of operations management experience in special events, theme parks, or hospitality, with strong guest service background
- Proficiency in MS Excel, Word, and PowerPoint
- Excellent time management, communication, planning, analytical, and interpersonal skills
- Available to work nights, weekends, and holidays
- Proven experience in special events and union environments
- Passion for delivering exceptional guest experiences
- Professional appearance in line with USH standards and additional duties as assigned
Job Duties
- Develop event prospectuses and communications for internal and external stakeholders across multiple departments
- Create and manage budgets
- prepare financial recaps for all special events
- Oversee the Special Events Site Request process and operational planning for events including social gatherings, promotional activations, picnics, park buyouts, and annual passholder events
- Coordinate construction elements related to event planning
- Partner with Entry teams for event entry, registration, ticketing, and guest flow
- Serve as Events 1 lead for select events throughout the year
- Manage park street closures and ensure optimal guest experience during operational impacts
- Participate in OPX meetings
- Lead Event Operations and VIP Hospitality teams, including union staff, ensuring compliance with collective bargaining agreements
- Lead bi-weekly Event Operations Master Calendar meetings
- Collaborate with Corporate Communications on sound ordinance compliance
- hire LAPS representatives as needed
- Foster strong relationships with internal event teams
- Encourage employee development and actively support enrollment in the Special Events Roster
- Oversee VIP hospitality for marquee events such as FFN, HHN and EVE
- Assist leadership with talent relations, weekly VIP/Special Events reporting and onsite during events
- Full-time, on-site role at an NBCUniversal-designated location
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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