Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $100,000.00 - $115,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
paid leave
Tuition Reimbursement
Employee Discounts
Job Description
NBCUniversal is one of the world’s leading media and entertainment companies, renowned for creating and distributing world-class content across a diverse and expansive portfolio. This portfolio includes film, television, and streaming services alongside experiential offerings through its theme parks and consumer experiences. The company owns and operates premier entertainment and news brands such as NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock – a premium ad-supported streaming service. Additionally, NBCUniversal produces and distributes high-quality filmed entertainment via Universal Filmed Entertainment Group and Universal Studio Group, while offering globally recognized theme parks and... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- minimum 5 years of operations management experience in special events, theme parks, or hospitality
- proficiency in MS Excel, Word, and PowerPoint
- excellent time management and communication skills
- ability to work nights, weekends, and holidays
- experience working in union environments
- strong guest service orientation
- adherence to professional appearance standards
- ability to collaborate across departments
Job Qualifications
- Bachelor’s degree and/or combination of education and years of experience
- minimum 5 years of operations management experience in special events, theme parks, or hospitality with strong guest service background
- proficiency in MS Excel, Word, and PowerPoint
- excellent time management, communication, planning, analytical, and interpersonal skills
- available to work nights, weekends, and holidays
- proven experience in special events and union environments
- passion for delivering exceptional guest experiences
- professional appearance in line with USH standards
Job Duties
- Develop event prospectuses and communications for internal and external stakeholders across multiple departments
- create and manage budgets
- prepare financial recaps for all special events
- oversee the Special Events Site Request process and operational planning for events including social gatherings, promotional activations, picnics, park buyouts, and annual passholder events
- coordinate construction elements related to event planning
- partner with Entry teams for event entry, registration, ticketing, and guest flow
- serve as Events 1 lead for select events throughout the year
- manage park street closures and ensure optimal guest experience during operational impacts
- participate in OPX meetings
- lead Event Operations & VIP Hospitality teams, including union staff, ensuring compliance with collective bargaining agreements
- lead bi-weekly Event Operations Master Calendar meetings
- collaborate with Corporate Communications on sound ordinance compliance
- hire LAPS representatives as needed
- foster strong relationships with internal event teams
- encourage employee development and actively support enrollment in the Special Events Roster
- oversee VIP hospitality for marquee events such as FFN, HHN and EVE
- assist leadership with talent relations, weekly VIP/Special Events reporting and onsite during events
- full-time, on-site role at an NBCUniversal-designated location
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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