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Pilot Company

Sr Manager, Category-Food

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

nation-wide medical plan
Dental
Vision
401(k)
flexible spending accounts
Employee Fuel Discount
Adoption assistance
Tuition Reimbursement
Onsite gym
cafeteria
weekly pay

Job Description

Pilot Company is a leading network of travel centers in North America, boasting a workforce of over 30,000 team members and more than 750 retail and fueling locations spanning 44 states in the U.S. as well as six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, the company has built a strong reputation rooted in its foundational values, people-first culture, and commitment to giving back to communities. As a major player in the energy and logistics sectors, Pilot Company operates one of the largest tanker fleets in the country and serves... Show More

Job Requirements

  • High school diploma or equivalent certificate required
  • minimum five years' experience in food service or beverage service category management required
  • ability to travel less than 25%, overnight may be required
  • general office work requiring sitting or standing for long periods of time

Job Qualifications

  • High school diploma or equivalent certificate required
  • bachelor's degree in business or related field of study preferred
  • minimum five years' category management experience
  • intermediate Microsoft Office skills
  • minimum five years' experience in food service or beverage service category management
  • ability to think strategically and analytically in day-to-day decisions and long-range planning
  • ability to manage multiple tasks simultaneously and mentor others on the team to do the same
  • ability to work independently or collaboratively on tasks
  • strong and effective written and verbal communication and presentation skills
  • ability to model agility and work effectively in a fast-paced, frequently changing business environment
  • ability to adapt to new technologies

Job Duties

  • Develop and own annual category plan and three-year strategic vision for each category
  • write and present annual budget plan to senior team
  • review category monthly and yearly performance financials and monthly review of profit and loss (P&L) performance
  • drive category review planning and presentation with direct report category team and support teams
  • maintain in-depth knowledge of all contracts and obligations to ensure that both Pilot Flying J (PFJ) and vendor adhere to the agreed-upon term and spirit of the contract or agreement
  • participate in industry events that add value to business planning process
  • visit stores to engage customers and team members in category directional feedback on products and promotions
  • lead vendor process including review of new products, business planning, cost negotiations, RFP execution, and supply chain management
  • maintain active involvement in inventory management and controls
  • study industry and category trends to support planning and development process
  • supervise and provide daily oversight of direct reports
  • select, coach, train, and develop direct reports, to include appraising job performance and conducting performance reviews
  • model behaviors that support the company's common purpose
  • ensure guests and team members are supported at the highest level
  • ensure all activities are in compliance with rules, regulations, policies, and procedures
  • complete other duties as assigned
  • partner with culinary, innovation, and brand teams to deliver annual profit plan
  • partner with operations teams to ensure training and operational excellence
  • collaborate with brand and marketing teams on promotions and merchandising strategy
  • develop category business plans including product assortment, pricing, LTO's, and promotional calendars
  • ownership and cross collaboration across food & beverage category teams

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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