Sr. Event Technology Project Manager (High-touch events specialist)
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,200.00 - $85,400.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
short-term disability
Life insurance
Paid parental leave
flexible spending accounts
401(k) with employer match
Flexible work schedules
generous time off
Job Description
Opus Agency is a cutting-edge, full-service global event agency with a diverse team of over 400 professionals located across the United States, London, Sydney, Singapore, and New Zealand. The company specializes in creating impactful, tailored event experiences for a portfolio that includes world-leading brands such as Amazon, Google, Microsoft, Salesforce, and ServiceNow. Established as a forward-thinking leader in the event marketing industry, Opus Agency is keenly focused on the future of events, especially as artificial intelligence and digital innovation increasingly influence how organizations interact with their audiences. The company believes that in an age dominated by digital communications, authentic real-world... Show More
Job Requirements
- Bachelor's degree preferred
- 8+ years of relevant experience
- supervisor experience preferred
- proficiency with event management platforms
- strong communication skills
- ability to manage multiple projects
- ability to travel domestically and internationally
- ability to work remotely within United States
- ability to manage teams and temporary staff
- maintain confidentiality and professionalism
Job Qualifications
- Bachelor's degree from four-year institution preferred
- 8+ years of experience in a relevant role, with strong preference for experience in corporate event
- supervisor experience preferred
- proven experience in management of small, high-touch events that require discretion, sound judgment, attention to detail, and professional communication
- preferred experience with event management tools such as Rainfocus, Swoogo, Stova, Cvent, Eventbase, Airtable
- strong critical thinking, organizational, analytical and problem-solving skills
- effective verbal, written, and presentation communication skills
- excellent documentation skills
- ability to prioritize multiple projects in fast-paced environments
- collaborative and able to work effectively with colleagues, clients, and vendors
- self-motivated and resourceful
- ability to adapt to multiple tool suites such as Microsoft, Google, Slack, Zoom, Monday.com
- solid math skills for analyzing event data and supporting budget management
- ability to interpret and respond to varied instructions and solve non-standard problems
Job Duties
- Act as the primary point of contact for clients, internal stakeholders, and vendors for all event technology and registration workstreams
- serve as the overall Opus project lead on small to mid-sized events with exclusively event technology and registration services
- understand all workstreams supported by Opus Event Technology and Registration and represent these workstreams to clients as Opus team lead
- oversee all assigned tasks on multiple concurrent projects across event types
- develop, maintain, and drive workback schedules
- lead the planning, execution, and closeout of attendee-facing event technology projects primarily for registration websites, but potentially including content/session scheduling, session scanning, exhibitor resource centers, speaker resource centers, mobile apps, and customer service
- demonstrate proficiency in digital platforms and tools, understand functionality, user experience, and troubleshooting
- consult clients on configuration best practices
- create and maintain internal process documentation, while ensuring all team members are aligned and following established processes and procedures
- manage documentation and content for platform/tool builds, translating business objectives into detailed technical specifications, documented processes, and project plans
- lead complex client and team meetings, including platform demos and technical discussions within area of expertise
- proactively identify potential risks and develop robust mitigation strategies, escalating critical issues to senior management as appropriate
- deliver projects within time and budgetary requirements
- oversee complex onsite deployments, including for badge pick-up, session scanning, and other event technology workstreams
- lead and contribute to internal trainings and resources
- recommend process and resource improvements
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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