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Sr. Event Experience Manager (Incentive & Sales Meeting Experience Required) - Remote
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,700.00 - $72,900.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Paid holidays
Accrued personal time off
Laptop and additional monitor
Mobile phone
Remote office / work from home option
Global Giveback program for volunteer service
Job Description
M&IW is a globally recognized event management firm specializing in delivering virtual, hybrid, and in-person event experiences tailored to diverse needs. Established over 50 years ago, M&IW is a certified Women's Business Enterprise (WBE) and operates as a third-generation, privately held company headquartered in Wisconsin, USA. Supported by a dynamic remote workforce across the United States, UK, China, and Brazil, M&IW has a strong reputation for placing clients at the center of every engagement. They emphasize core values such as quality, agility, flexibility, and innovation to create exceptional event experiences.
The company’s portfolio encompasses comprehensive management services across meetings, events... Show More
The company’s portfolio encompasses comprehensive management services across meetings, events... Show More
Job Requirements
- College degree or equivalent experience
- minimum 7 plus years of experience in meetings industry operations
- knowledge of virtual and hybrid event formats
- ability to travel onsite approximately 35 percent domestically and internationally
- excellent oral and written communication skills
- demonstrated ability to manage large, complex projects simultaneously
- ability to work under tight deadlines while maximizing resources
- proficiency in Microsoft Office suite
- experience with event management software (Cvent preferred)
- knowledge in Life Sciences, Conferences & Tradeshows, or Incentive Services specialties is preferred
- capability to mentor and lead junior associates
- experience in virtual office environments is a plus
Job Qualifications
- College degree or equivalent experience
- minimum 7 plus years of experience in the meetings industry, specifically in operations and specialty area if applicable
- knowledge of virtual and hybrid event options
- proven excellent oral and written communication skills
- demonstrated track record of managing large complex projects simultaneously
- ability to deliver creative outputs in constricted timelines while maximizing resources
- proficiency in Microsoft Office systems (Outlook, Excel, OneNote, Word, PowerPoint)
- experience with database management programs (Cvent preferred)
- specialized experience for Life Sciences clients: minimum 5 plus years in Life Sciences programs, sales or clinical program management
- specialized experience for Conference and Tradeshow clients: minimum 5 plus years in meeting/conference planning or exhibit/tradeshow management
- specialized experience for Incentive Services clients: minimum 5 plus years in incentive program management
- experience working in a virtual office environment is a plus
Job Duties
- Project management with consultative approach for virtual, hybrid or in person meetings
- client, financial, and vendor management
- marketing and sales, event design, and onsite services
- manage multiple projects on tight timelines
- act as a mentor to associates who are new to the company or promoted to the operations department
- follow all client mandated SOPs as required
- digital producer and/or tech support for own events
- work with procurement department to source and secure event space and guestrooms
- understand, review and monitor contract terms, space, and guest room blocks
- source, secure and manage all required suppliers for event including but not limited to DMC/ground company, AV/production company, off-site venues, etc.
- profile management in event software (Cvent or client event software) for paid conferences and related complexities
- create and manage the program agenda, event resume, event specification sheets and client and internal timelines
- have a working knowledge of event software capabilities and guide clients on website development
- collaborate with attendee registration on communications, reporting, and housing inquiries
- guide internal and external teams through process with effective communication and organized plans
- schedule and hold internal team meetings for each event
- collaborate with group travel or TMC for airline booking
- work with mobile app team to create client event apps
- act as liaison with vendors and hotel/venue for seamless event execution
- collaborate with FLOW division for gift and giveaway coordination
- coordinate production agenda and show flow
- BEO review and execution
- coordinate all required ground transportation
- create and distribute travel letters and departure notices
- conceptualize creative theming and elements within budget
- coordinate speaker management
- secure and incorporate client products or requested items
- plan and execute large, complex events
- work with client committee/planning team
- mentor junior associates
- provide world class events through quality, flexibility, service, and interpersonal skills
- work with FLOW division and client to create marketing plan
- brainstorm marketing strategies
- recruit sponsors and exhibitors
- assist sales team with pitches
- collaborate with creative team on promotional materials
- research entertainment options
- create décor and lighting presentations
- manage diagrams and logistics for entertainment, equipment, AV, and lighting
- act as liaison for vendors and hotel/venue
- create production schedule and supervise deliverables
- manage logistics and riders for entertainment
- create concepts for team building and CSR activities
- mentor junior associates in marketing and event design
- demonstrate strategic cash flow management
- understand client financial requirements and deadlines
- create and manage budgets
- manage event payment requests and processing
- audit and reconcile vendor invoices
- create cost savings worksheets
- manage final invoicing and reconciliations
- mentor junior associates in budgeting
- source and negotiate with vendors for best pricing
- manage vendor communications and expectations
- collaborate on creative development with production vendors
- manage vendor budget and timelines for marketing communications
- mentor junior associates in vendor management
- lead onsite team and vendors
- manage pre-con and post-con meetings
- create onsite execution and emergency preparedness plans
- host daily staff meetings onsite
- mentor junior associates in onsite services
- understand Life Sciences event policies and HCP payments
- partner with HCP compliance specialists
- build prospectus for tradeshows
- manage sponsorship sales and exhibitor communications
- manage tradeshow floor design and onsite visibility
- mentor junior associates in conferences and tradeshows
- collaborate with incentives and FLOW divisions
- develop guest and children’s programs
- design event graphics
- coordinate room amenities and gifts
- create memorable onsite functions with DMCs
- plan and execute site inspections
- keep informed of incentive properties
- mentor junior associates in incentive services
- work closely with internal teams, external clients, vendors, and supplier partners
- align with cultural excellence, emotional intelligence, and role level function standards
- report to Manager or Director of Event Experience
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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