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Sr. Event Experience Manager (Incentive & Sales Meeting Experience Required) - Remote
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,200.00 - $72,000.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Paid holidays
Accrued personal time off
Laptop
Additional monitor
Mobile phone
Global Giveback program
Remote office/work from home option
Job Description
M&IW is a global event management firm with over 50 years of industry experience, specializing in delivering virtual, hybrid, and in-person event experiences of all sizes. As a third-generation, privately held, certified Women’s Business Enterprise (WBE), M&IW prides itself on placing customers at the core of its operations. The company operates out of its global headquarters in Wisconsin, USA, while supporting a distributed remote workforce based across the US, UK, China, and Brazil. M&IW offers a comprehensive portfolio of management services that span across meetings, events, incentives, conferences, and tradeshows. Their expertise includes event management and design, event sourcing, attendee... Show More
Job Requirements
- College degree or equivalent experience
- minimum seven years of experience in meetings industry operations
- knowledge of virtual and hybrid event options
- ability to travel on-site approximately thirty-five percent domestically and internationally
- excellent oral and written communication skills
- ability to manage multiple large, complex projects simultaneously
- strong creative problem-solving under constricted timelines
- proficiency with Microsoft Office suite
- experience with event database management software such as Cvent
- specialized experience depending on area (life sciences, conference and tradeshow, or incentive programs)
- ability to mentor and guide junior associates
- knowledge of compliance and SOPs in event management
- effective leadership and communication skills
- capability to provide world-class customer service with flexibility
- experience with financial management and vendor negotiations
Job Qualifications
- College degree or equivalent experience
- minimum 7+ years of experience in the meetings industry specifically in operations and specialty areas
- knowledge of virtual and hybrid event options
- ability to travel on-site 35% domestically and internationally
- proven excellent oral and written communication skills
- demonstrated track record of managing large complex projects simultaneously
- ability to deliver creative outputs under tight timelines
- experience working in a virtual office environment a plus
- proficient in Microsoft Office (Outlook, Excel, OneNote, Word, PowerPoint)
- experience with database management programs (Cvent preferred)
- for Life Sciences specialty, minimum 5+ years in sales or clinical program management
- for Conference & Tradeshow specialty, minimum 5+ years in meeting/conference or exhibit/tradeshow management
- for Incentive Services specialty, minimum 5+ years in incentive program management
Job Duties
- Project management with consultative approach for virtual, hybrid or in-person meetings
- client, financial, and vendor management
- marketing and sales, event design, and onsite services
- manage multiple projects on tight timelines
- act as a mentor to associates new to the company or promoted to operations
- follow all client mandated SOPs
- serve as digital producer or tech support for events
- work with procurement to source and secure event space and guestrooms
- understand, review, and monitor contract terms and guest room blocks
- source, secure and manage all required suppliers including DMC, AV/production and off-site venues
- manage event profiles in software like Cvent
- create and manage program agenda, event resume, event specification sheets and timelines
- guide clients on website development producing quality reports
- collaborate on attendee communications, event reporting, and housing inquiries
- facilitate internal team meetings including kick-off, pre-con, and post-con
- coordinate group travel when needed
- collaborate with mobile app team
- liaise with vendors and venues to ensure seamless event execution
- secure gifts and giveaways meeting client and company SOPs
- coordinate production schedule and show flow
- execute BEO review
- coordinate ground transportation
- manage travel letters and departure notices
- conceptualize creative theming, special events, and branding
- coordinate speaker management and event logistics
- incorporate client products in events
- plan and execute large complex events
- guide client committee/planning teams
- mentor junior associates in event planning
- develop marketing plans with M&IW FLOW division
- brainstorm marketing and promotion strategies
- recruit sponsors and exhibitors
- assist sales in pitches
- design promotional and event materials
- research entertainment options
- create décor and lighting presentations
- manage diagrams for event logistics
- act as vendor liaison
- manage deliveries and setups
- organize team building, corporate social responsibility and sustainability events
- manage financial budgets including large/complex budgets
- process payments and invoices
- create cost savings worksheets
- negotiate vendor agreements
- lead onsite teams
- manage onsite execution plans and emergency preparedness
- understand life sciences event policies and HCP payments
- manage sponsorships and exhibit sales
- design tradeshow floor plans
- coordinate event communications
- interface with incentives department and FLOW division for gifts and amenities
- plan site inspections
- mentor junior associates
- manage event data and financials accurately throughout event lifecycle
- provide exceptional customer service with flexibility and adaptability to various personalities
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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