Dollar General logo

Dollar General

SR DIRECTOR, STORE OPERATIONS - pOpshelf

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development programs
performance bonuses

Job Description

Dollar General Corporation is a well-established retail company with over 80 years of experience delivering value to its customers. Known for providing everyday low prices on frequently used and replenished products such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares, and seasonal items, Dollar General operates conveniently located stores that cater to neighborhood communities. Beyond retail, the company is dedicated to fostering a workplace culture that values diversity and the unique strengths each employee brings, emphasizing a mission of serving others. With a wide variety of career opportunities in various departments including Store locations, Distribution Centers,... Show More

Job Requirements

  • Bachelor's degree in business, retail management, or related field
  • 10+ years of progressive leadership experience in retail operations, including multi-unit management
  • proven ability to lead large teams and deliver results in a fast-paced, growth-oriented environment
  • strong financial acumen with experience in P&L management, forecasting, and data-driven decision-making
  • expertise in operational process improvement, merchandising, and inventory management
  • advanced proficiency in data analytics tools such as Power BI and 1010 data
  • excellent communication, leadership, and interpersonal skills
  • ability to collaborate cross-functionally and manage change effectively

Job Qualifications

  • Strategic leadership and operational excellence
  • financial and analytical acumen
  • talent development and succession planning
  • cross-functional collaboration
  • change management and process improvement
  • 10+ years of progressive leadership experience in retail operations, including multi-unit management
  • proven ability to lead large teams and deliver results in a fast-paced, growth-oriented environment
  • strong financial acumen with experience in P&L management, forecasting, and data-driven decision-making
  • expertise in operational process improvement, merchandising, and inventory management
  • advanced proficiency in data analytics tools (Power BI, 1010 data) and reporting systems

Job Duties

  • Lead and develop senior managers, directors, and district team leaders through goal setting, performance management, succession planning, coaching, and mentoring
  • Partner with HR to design and execute leadership development programs, retention strategies, and field leader training initiatives
  • Own regional P&L performance, ensuring achievement of annual sales, expense budgets, labor targets, gross margin, and profitability goals
  • Develop and manage annual, quarterly, and weekly sales forecasts and expense budgets by store, district, and region
  • Establish and enforce store operating procedures (SOPs) and training programs to drive operational consistency and customer satisfaction
  • Lead market visits to assess store execution, merchandising standards, and talent gaps
  • Drive financial analysis and reporting, including creation of store-level P&L models for impairment modeling
  • Lead development and maintenance of Power BI dashboards and ad hoc reporting to support operational decision-making
  • Direct all aspects of visual merchandising, including MAP/MAG execution, field training, and SOP development
  • Identify critical business needs and lead execution of short- and long-term projects to enhance operational performance
  • Partner with Real Estate on site selection, annual evaluations, and store closures
  • Develop and implement asset protection strategies to minimize shrink and enhance safety across all stores

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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