Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $81,400.00 - $146,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Highly competitive pay
bonus plan
Medical insurance
Dental Insurance
Vision Insurance
Flexible PTO
401K Program
Employee HSA
Employee FSA
Complimentary greens
Career development opportunities
Company swag
Job Description
Sweetgreen is a fast-casual restaurant chain committed to building healthier communities by connecting people to real food. Founded with a mission to make real, fresh food convenient and accessible to everyone, Sweetgreen has grown into a platform that goes beyond just serving meals. With over 3,500 team members across its locations, the company prides itself on preparing food from scratch daily using fresh, locally sourced ingredients. Sweetgreen’s approach is deeply rooted in community impact, sustainability, and supporting the wellbeing of both its customers and employees. The company fosters an inclusive environment where diversity is celebrated and equal employment opportunities are... Show More
Job Requirements
- Bachelor’s degree in business, operations management, or related field
- Minimum 12 years of relevant experience in operations strategy and transformation
- Proven leadership in managing large-scale operations initiatives
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Experience in workforce management and labor planning
- Advanced proficiency with Excel and program management tools
- Ability to travel extensively (up to 25%) and work in restaurant environments
- Demonstrated ability to lead cross-functional teams
- Commitment to company’s mission and values
- Reliable and self-motivated professional
Job Qualifications
- 12+ years of experience in operations strategy, operations services, or transformation within multi-unit retail, restaurant, or consumer-facing businesses
- Proven success leading complex cross-functional initiatives with measurable performance improvements
- Deep understanding of workforce management, field operations, and change management best practices
- Skilled at simplifying complexity and translating strategy into scalable programs
- Exceptional communicator and collaborator building trust across corporate and field environments
- Proficient in Excel/Google Sheets (advanced functions and modeling), Google Suite, and program management
- Willingness to spend 30-40% of time in restaurants and up to 25% traveling to key markets
- Strategic mindset with a bias for execution and measurable impact
- Ability to balance big picture thinking with field-level understanding
- Curiosity, adaptability, and continuous learning orientation
- Collaborative, people-first approach valuing partnership and communication
- Passion for operational excellence and supporting restaurant teams
Job Duties
- Drive operational transformation to improve simplicity, efficiency, and consistency across restaurants
- Build and lead a world-class operations services function ensuring clarity and disciplined execution
- Design and manage field testing of new concepts and operational models
- Own the process and communication strategy for major rollouts ensuring smooth adoption
- Evolve labor planning and workforce management strategies
- Collaborate cross-functionally with finance, technology, and people teams
- Build, mentor, and inspire a high-performing team fostering a culture of accountability and continuous improvement
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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