Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $142,000.00 - $195,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
Keke's Breakfast Cafe, a well-known and beloved breakfast chain, is dedicated to delivering exceptional dining experiences across its multiple locations. As a part of Denny's Corporation, a leader in the casual dining industry, Keke's Breakfast Cafe is renowned for its commitment to quality, community, and a warm, inviting atmosphere where customers can enjoy their favorite breakfast meals all day long. With a strong emphasis on operational excellence and guest satisfaction, the brand has successfully cultivated a loyal customer base and continues to expand through company-owned and franchise cafes.
The Senior Director of Operations at Keke's Breakfast Cafe plays a cruci... Show More
The Senior Director of Operations at Keke's Breakfast Cafe plays a cruci... Show More
Job Requirements
- Bachelor's degree in Business, Hospitality, or related field preferred (equivalent experience considered)
- 7-10 years of progressive leadership experience in multi-unit restaurant operations
- Proven success in overseeing area operations and leading teams
- Strong financial acumen and analytical skills
- Excellent communication and leadership skills
- Ability to travel approximately 50%
- Experience in breakfast or casual dining preferred
- Ability to manage multiple priorities in a fast-paced environment
Job Qualifications
- 7-10 years of progressive leadership experience in multi-unit restaurant operations
- breakfast or casual dining preferred
- Demonstrated success in leading and developing Area Leaders (District Managers)
- Proven ability to achieve financial, guest service, and operational goals in a multi-unit environment
- Strong financial acumen and analytical skills to interpret performance data and drive decisions
- Excellent leadership, communication, and relationship-building skills
- Experience managing through change and leading strategic initiatives
- Ability to travel regularly to support field operations (approximately 50%)
- Ability to effectively multitask and juggle competing priorities in a fast-paced, guest-focused environment
- Bachelor's degree in Business, Hospitality, or related field preferred (equivalent experience considered)
Job Duties
- Lead, develop, and support Area Operations Leaders to drive consistent performance, accountability, and operational excellence across company owned cafes
- Oversee day-to-day field operations, ensuring cafes meet or exceed goals for sales, profitability, labor, food cost, and guest satisfaction
- Drive continuous improvement in operational processes, standards, and guest service models for both company and franchise cafes
- Ensure all cafes deliver exceptional breakfast experiences aligned with Keke's brand standards and values
- Champion a People First culture by fostering an inclusive, supportive, and high-performing environment for team members
- Own the implementation of operational strategies, initiatives, and action plans across the business, with a focus on measurable outcomes
- Collaborate cross-functionally with HR, Marketing, Training, and other partners to support company initiatives and change efforts
- Conduct operational reviews and audits to ensure compliance with food safety, sanitation, brand, and legal standards
- Build strong succession plans by identifying and developing future leaders within the operations team
- Analyze performance data and metrics to proactively identify opportunities, mitigate risks, and drive results
- Promote collaboration and shared success, living out Keke's principle of Win Together across all operational teams
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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