Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid Time Off
employee discount
retirement savings plan
Extended health benefits
Life insurance
Training and Development
Job Description
Enterprise Mobility is a premier provider of automotive rental and leasing services, operating renowned brands such as Enterprise Rent-A-Car, National Car Rental, and Alamo. Recognized consistently as one of the top places to work, Enterprise Mobility prides itself on fostering a dynamic and inclusive workplace culture while delivering exceptional mobility solutions to customers across North America and beyond. As the largest and fastest growing privately held mobility company in the region, the organization is committed to its vision of becoming the world's best and most trusted mobility company. This vision is supported by a network of more than 9,500 fully... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or G.E.D. required
- Minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
- Valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
- No drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI)
- Authorized to work in the United States without requiring work authorization sponsorship
Job Qualifications
- High school diploma or G.E.D.
- Minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
- Valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
- No drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI)
- Authorized to work in the United States without requiring work authorization sponsorship
Job Duties
- Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
- Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns, check-ins and exit kiosk transactions
- Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
- Understand and communicate rental terms and conditions, vehicle features and other services
- May sell optional protection products, upgrades, fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed
- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
- Perform miscellaneous and backup duties job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: