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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.00 - $32.00
Work Schedule
Standard Hours
Benefits
Paid holidays
Dental Insurance
Health Insurance
Dependent care reimbursement
Paid Time Off
AD&D insurance
401(k)
Vision Insurance
Parental leave
Flexible spending account
Job Description
CBRE is the global leader in commercial real estate services and investment, known for helping businesses and people thrive worldwide. With a dynamic and forward-thinking culture, CBRE offers innovative solutions and a collaborative work environment built on values such as respect, integrity, service, and excellence. The organization values diversity in perspectives, backgrounds, and skill sets, enabling employees to chart their own course and unlock their potential. CBRE is recognized not only for its industry leadership but also for fostering an inclusive workplace where all employees feel valued and respected. The company strongly advocates equal employment opportunities for all qualified applicants... Show More
Job Requirements
- High school diploma or GED
- 2-3 years of job-related experience
- Prior experience in customer service or hospitality preferred
- Understanding of relevant processes, procedures, systems, and concepts
- Ability to communicate complex information clearly
- Proficiency in Microsoft Office
- Excellent organizational skills
- Strong attention to detail
Job Qualifications
- High school diploma or GED
- Prior experience in a customer service or hospitality role is preferred
- Understanding of a range of processes, procedures, systems, and concepts within the job function and basic knowledge of related job functions
- Ability to explain moderately complex concepts or sensitive information clearly and effectively
- Proficiency in Microsoft Office products, including Word, Excel, Outlook
- Excellent organizational skills with a strong attention to detail and an inquisitive mindset
Job Duties
- Serve as a primary point of contact for all individuals entering the facility, ensuring a friendly and professional demeanor at all times
- Record, log, and track service requests, providing administrative support to management as needed
- Arrange and confirm recreational, dining, and business activities on behalf of requestors, ensuring timely responses to all inquiries
- Deliver exceptional customer service, fostering a welcoming environment and encouraging guests and tenants to refer personal and business associates
- Build and maintain an up-to-date database of local business recommendations, including preferred transportation sources, dining, entertainment, and more
- Adhere to property-specific security and emergency procedures, notifying appropriate parties to ensure the safety of all individuals in the building
- Address inquiries or complaints from clients, co-workers, and supervisors, providing solutions in a professional and customer-focused manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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