Sr. Account Manager - Valet and Front-End Services - Lehigh Valley Hospital (Multi-Site)
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $80,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
Company-paid Life and AD&D insurance
short-term disability
long-term disability
401k retirement savings plan
Paid Time Off
Paid holidays
paid floating holidays
Job Description
Towne Park is a reputable hospitality services company dedicated to creating exceptional experiences that bring smiles to millions of patients, visitors, and guests they serve daily. With a strong commitment deeply rooted in compassionate service, Towne Park excels in providing welcoming and memorable interactions that ease the anxieties of patients and their families while enhancing the experiences of guests in numerous cities. The company's mission focuses on making a sincere impact, driving satisfaction for clients, customers, and team members alike. Towne Park fosters a work environment where employees can take pride in their role, knowing they contribute meaningfully to the... Show More
Job Requirements
- Bachelor's degree
- minimum of three years related experience or training
- valid driver's license and clean driving record
- must be at least 18 years old
- able to pass a criminal background check, motor vehicle record check, and drug screening
- ability to drive manual transmission
- knowledge of accounting, human resources, and customer service practices
- proficiency in MS Office and technology applications
- strong communication skills
- physical ability to perform job duties including lifting up to 50 pounds
- ability to travel up to 25 percent
- ability to work in varying environmental conditions
- adherence to safety and security procedures.
Job Qualifications
- Bachelor's degree from a four-year college or university
- minimum of three years of related experience or equivalent combination of education and experience
- knowledge of general business practices including accounting, human resources, and customer service
- ability to plan, prioritize, and manage multiple complex projects
- demonstrated work ethic, drive, energy, and persistence
- ability to maintain professionalism in challenging situations
- computer proficiency with MS Office and point-of-sale applications
- strong written and verbal communication skills
- ability to represent the company effectively
- ability to read and interpret business policies and corporate communications
- ability to compose professional business documents
- valid driver’s license with clean driving record
- must be at least 18 years old and able to pass background, MVR, and drug screening
- ability to drive manual transmission vehicle.
Job Duties
- Drive business metrics and performance measurements to ensure effectiveness and compliance
- improve financial performance and profitability
- manage payroll, scheduling, overtime, and timekeeping controls
- recruit and hire talented associates
- provide orientation, training, and coaching
- conduct performance appraisals and delegate responsibilities
- ensure consistent guest and patient service experience
- allocate labor resources to support service delivery
- maintain client service standards and metrics
- develop cohesive working relationships with clients
- maintain regular communication and visibility
- capitalize on business growth opportunities
- utilize systems for asset and expenditure control
- maintain clean and compliant work environment
- follow safety and security procedures
- report accidents and incidents
- enforce safety training and loss prevention
- respond to workplace safety concerns
- assist client relationship activities and offer additional services
- maintain references and leads for new opportunities
- monitor client business for expansion and upgrades
- escalate issues and developmental concerns
- ensure timely payroll and accounting reports
- cooperate with management and coworkers
- maintain confidentiality of associate and client information
- adhere to employment and payroll policies
- follow reporting procedures for injuries and claims.
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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