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SpringHill Suites Waco - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

SpringHill Suites Waco Woodway is a vibrant hotel located in the heart of Central Texas. Positioned near Providence Health Center Hospital, this hotel offers guests convenient access to popular local attractions such as Magnolia Market at the Silos and Baylor University. The property caters to both leisure and business travelers, providing a comfortable and refreshing stay with modern amenities. Guests appreciate the spacious suites featuring work desks and free high-speed Wi-Fi for productivity, along with flat-panel TVs with premium cable and movie options for relaxation. Each morning, a complimentary breakfast buffet is available, offering a variety of hearty and healthy... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in hotel or related field preferred
  • Knowledge of hotel management software
  • Ability to handle multiple tasks simultaneously
  • Good communication and interpersonal skills
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency with Microsoft Office suite
  • Excellent communication skills
  • Strong multitasking abilities
  • Problem-solving skills

Job Duties

  • Greet and welcome guests with warmth and professionalism
  • Handle check-ins and check-outs efficiently
  • Manage reservations and room assignments accurately
  • Respond to guest inquiries and requests promptly
  • Coordinate with housekeeping and maintenance to fulfill guest needs
  • Process financial transactions and maintain accurate records
  • Resolve guest issues and complaints with a solution-focused approach

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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