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Aimbridge Hospitality

Springhill Suites Minneapolis St Paul Airport - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

SpringHill Suites Minneapolis-St. Paul Airport/Eagan is a modern, guest-focused hotel located in Eagan, Minnesota, offering convenient and comfortable accommodations for travelers. This establishment prides itself on providing excellent guest services that ensure all visitors enjoy a memorable and stress-free stay. Guests can enjoy spacious studios equipped with amenities such as cable TVs featuring HBO, free Wi-Fi, microwaves, refrigerators, work desks, and sofa beds. The hotel is ideally situated near Minneapolis-Saint Paul International Airport and offers free scheduled shuttle services to and from the airport, enhancing guest convenience and accessibility. Additionally, guests have access to recreational facilities including an indoor pool... Show More

Job Requirements

  • open availability for both am and pm shifts
  • ability to work weekends and holidays
  • high school diploma or equivalent
  • experience in hospitality preferred
  • proficiency with hotel management software
  • strong communication skills
  • ability to multitask and problem-solve effectively

Job Qualifications

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • excellent communication and interpersonal skills
  • strong multitasking and organizational abilities
  • ability to work in a fast-paced environment

Job Duties

  • greeting and welcoming guests with a warm and friendly attitude
  • managing check-in and check-out processes efficiently
  • handling guest inquiries and requests promptly
  • coordinating with hotel departments to ensure smooth operations
  • managing reservations accurately using hotel management software
  • resolving guest complaints and issues with quick-thinking solutions
  • maintaining accurate financial transactions and record-keeping

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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