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Aimbridge Hospitality

Springhill Suites Houston Downtown Convention - Front Desk Manager

Job Overview

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Employment Type

Full-time
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Aimbridge Hospitality is a leading global hospitality management company known for delivering exceptional guest experiences through its diverse portfolio of hotels and resorts across the United States and beyond. The company focuses on innovation, quality service, and operational excellence to ensure that each guest's stay is memorable and comfortable. With a commitment to providing both guests and employees a positive environment, Aimbridge Hospitality has built a reputation for its dynamic work culture and employee growth opportunities. One of its remarkable properties includes the SpringHill Suites by Marriott Houston Downtown/Convention Center, a modern hotel offering free WiFi, complimentary breakfast, and excellent... Show More

Job Requirements

  • 2 year college degree with 3 or more years of related experience or a 4-year college degree with at least 1 year of related experience
  • 5+ years of progressive experience in a hotel or related field with supervisory experience
  • proficient in Windows operating systems, spreadsheets, and word processing
  • effective in handling stressful, high-pressure situations while maintaining composure and objectivity
  • valid driver's license from the applicable state

Job Qualifications

  • 2 year college degree with 3 or more years of related experience or a 4-year college degree with at least 1 year of related experience
  • 5+ years of progressive experience in a hotel or related field with supervisory experience
  • proficient in Windows operating systems, spreadsheets, and word processing
  • effective in handling stressful, high-pressure situations while maintaining composure and objectivity
  • valid driver's license from the applicable state

Job Duties

  • deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay
  • motivate, coach, and guide your team to shine
  • keep standards high, procedures smooth, and morale even higher
  • spot issues before they happen and solve problems like a pro
  • keep things running seamlessly and guests smiling
  • maximize room revenue with smart rate strategies
  • keep communication clear and effective whether chatting with guests or coordinating with your team

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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