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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Free admission to Carowinds and other Six Flags parks
FREE tickets for friends and family
10% discounts on food
20% discounts on merchandise
Work with diverse team members
Exclusive associate-only events
Job Description
Springhill Suites at Carowinds is a vibrant hotel property located adjacent to the renowned Carowinds amusement park, a leading entertainment destination in the Carolinas. As part of the Marriott family, Springhill Suites offers guests a modern and comfortable stay with a focus on exceptional service and memorable experiences. The hotel’s strategic location provides guests convenient access to the thrill and excitement of Carowinds, while inviting a hospitable and welcoming atmosphere that reflects Marriott's commitment to quality and guest satisfaction. The establishment prides itself on maintaining high standards of cleanliness, safety, and professionalism, making it a preferred choice for families, tourists,... Show More
Job Requirements
- Be 18 years or older
- Previous hotel front desk experience
- Ability to operate computer systems
- Good communication skills
- Ability to work flexible hours including weekends and holidays
- Customer service orientation
- Problem-solving skills
- Ability to maintain confidentiality
Job Qualifications
- Charismatic attitude and spirit to serve
- Ability to operate a computer and learn the property management system
- Previous hotel front desk experience required
- Previous Marriott experience a plus
- Have independent problem solving skills and sense of urgency
- Ability to work as a team in a fast-paced environment
- Ability to remain calm during emotionally charged situations
- Good judgement and a commitment to safety
- Ability to work and interact with people from diverse backgrounds
- Availability to include some weekdays, weekends, evenings, and holidays
Job Duties
- Handle guest registration and property management while maintaining proprietary information including credit card information in a secure and confidential manner
- Sell amusement park tickets
- Solve guest related concerns in a positive and professional manner by following Marriott’s guest recovery process
- Maintain property key control
- Stock the Market
- Maintain inviting lobby
- Respond to emergency situations by following hotel protocol and facilitate fire and life safety procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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