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Springhill Suites Fremont - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.50
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k plan

Job Description

Gateway to San Jose, Palo Alto, and San Francisco, our new all-suite hotel blends design and functionality, offering modern amenities you need to stay refreshed and focused at an affordable price. We are located near Tesla, Lam Research, and Delta. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting, or relaxing. Take the stress out of travel with complimentary WiFi, relaxing pools, and a fitness center. Our Market is open 24 hours for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a healthy start to your day like eggs with local salsa or... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Basic knowledge of hotel management software
  • Proficiency with Microsoft Office programs
  • Excellent verbal and written communication skills
  • Ability to handle multiple tasks simultaneously
  • Strong interpersonal skills
  • Availability to work flexible shifts

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Strong communication skills
  • Ability to multitask effectively
  • Problem-solving abilities

Job Duties

  • Provide exceptional guest service making guests feel welcome and at home
  • Communicate clearly and confidently with guests and team members
  • Resolve guest issues promptly and effectively
  • Manage reservations, check-ins, and check-outs accurately
  • Handle financial transactions and maintain organized records
  • Coordinate with housekeeping and maintenance to ensure guest satisfaction
  • Maintain a clean and organized front desk area

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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