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Aimbridge Hospitality

SpringHill Suites Bloomington - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $13.50
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel, located in the vibrant city of Bloomington, IN, offers a unique blend of comfort, style, and convenience strategically positioned just two blocks from the charming town square and a short walk from Indiana University. This prime location makes us a favorite destination for sports enthusiasts visiting for football and basketball games, prospective students, and their families. The hotel is surrounded by the lively shops, bars, and restaurants of Kirkwood Avenue, just a 10-minute walk away, while the iconic Bluebird Nightclub, known for its lively concerts and events, is right around the corner.

We pride ourselves on providing a... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software and Microsoft Office suite
  • ability to handle multiple tasks and resolve guest issues promptly
  • strong communication and interpersonal skills
  • basic financial skills for handling cash and transactions

Job Qualifications

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software and Microsoft Office suite
  • strong verbal and written communication skills
  • proven customer service skills

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • effectively convey information and ideas, and address guest inquiries and issues promptly
  • evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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