Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.75 - $18.25
Work Schedule
Standard Hours
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Uniform allowance
Job Description
The hiring establishment for this position is a dynamic and vibrant casino environment that thrives on delivering exceptional entertainment and hospitality experiences to its guests. As part of the hospitality and gaming industry, this casino prides itself on creating a welcoming atmosphere where guests can enjoy high-quality food and beverage services along with an engaging gaming experience. The company values professionalism, customer service excellence, and compliance with all gaming and safety regulations to ensure every visitor has a memorable and safe experience. This role is integral to supporting these goals by providing front-line service in food and beverage preparation and... Show More
Job Requirements
- Must be at least 21 years of age
- high school diploma or GED or a minimum of one to three months of related experience and/or training
- ability to prepare, read and comprehend documents
- ability to write reports and correspondence
- ability to speak and communicate effectively with individuals and before groups of people
- ability to accurately calculate figures and amounts including counting money
- ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- ability to deal with problems involving several concrete variables in standardized situations
- must be able to qualify for any and all licenses or permits required by local, state, or federal law
- ability to stand, walk, use hands, reach, talk, hear, stoop, kneel, crouch, crawl and lift or move 25 to 50 pounds
- ability to push, pull, bend, twist, stack, crouch, kneel and balance
- vision including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
- ability to work in a noisy environment with possible exposure to secondhand tobacco smoke
Job Qualifications
- High school diploma or GED
- one to three months of related experience and/or training preferred
- ability to provide excellent customer service
- knowledge of food and beverage handling procedures
- familiarity with cash register and point-of-sale systems
- strong communication skills
- ability to work in a fast-paced, team-oriented environment
- knowledge of and adherence to gaming laws and safety regulations
- physical stamina and dexterity
- willingness to participate in training and development programs
Job Duties
- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service
- retrieve, prepare, display, sell, and serve products to customers including but not limited to food, alcoholic and non-alcoholic beverages
- pour, mix, or prepare ingredients such as liquor, soda, water, or fruit juice to prepare beverages as ordered including drawing from taps or pouring from bottles
- ensure that garnish items are adequately prepared and stocked including proper preparation of such items as lemons, limes, olives, celery, and cherries, ice, liquor, beer and wine
- provide fast, friendly, professional beverage service to casino guests and beverage servers
- prepare and serve food to guests
- follow appropriate food and beverage handling procedures to ensure safe, quality products
- maintain freshness of food and beverage items by rotating and filling items as needed and maintaining items at appropriate temperatures
- complete all assigned opening and closing sidework
- complete sales to customers including appropriate use of cash register, Micros or other software or hardware, making change, processing credit transactions or comps, making deposits, and accounting for money in registers before and after shifts
- check out with supervisor or manager before leaving shift
- perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing all areas
- ensure that all areas are clean and attractive including cleaning tables and removal of dishes, cups, tableware, debris and litter, and cleaning floors in the bar and server areas
- ensure supplies are stocked as needed including plates, napkins, tableware, condiments, ice, beer, wine and food products including ensuring that supplies are stocked for the next shift
- attend all departmental and company training programs or meetings as directed
- compile information, complete and submit reports as needed
- adhere to all company policies and procedures
- adhere to all gaming laws and regulations
- monitor guest consumption of alcohol and intervene as needed according to guidelines
- promote casino events and programs
- perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter
- meet department uniform, appearance, and grooming requirements
- any reasonably requested job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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