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SPORTS STADIUM CONCESSIONS GENERAL MANAGER

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $68,000.00 - $73,000.00
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Work Schedule

Weekend Shifts
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Benefits

Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
flexible time off plan
Paid parental leave
holiday time off
Personal Leave
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Levy is a prominent and innovative leader in the sports and entertainment hospitality industry, recognized for redefining the guest experience across a diverse portfolio that spans award-winning restaurants, iconic venues, cultural institutions, theaters, and major sporting events. Established as the market leader and twice honored as one of the 10 most innovative companies in sports by Fast Company magazine, Levy thrives on a culture of diversity and inclusion. The company is also celebrated for fostering an equal opportunity environment where authentic self-expression, learning, and growth are integral daily aspects. As a member of Compass Group USA, Levy extends its commitment... Show More

Job Requirements

  • Minimum 5 years experience in food and beverage operational position
  • Ability to work evenings and weekends as dictated by event schedule
  • High computer literacy
  • Strong interpersonal skills
  • Bachelor’s degree in hospitality management preferred
  • Passion for hospitality and customer service
  • Experience managing teams and multi-tasking
  • Knowledge of safety and loss prevention procedures
  • Excellent communication skills

Job Qualifications

  • Bachelor's degree in hospitality management preferred
  • Minimum 5 years experience in food and beverage operations
  • High level of computer literacy
  • Strong interpersonal and stakeholder management skills
  • Passion for hospitality, food, and retail
  • Ability to work evenings and weekends based on event schedules
  • Experience in team leadership and coaching
  • Knowledge of loss prevention and inventory management
  • Familiarity with payment card security compliance
  • Excellent communication and organizational abilities

Job Duties

  • Overseeing all aspects of concessions operations
  • Ensuring the recruitment and training of team members in standards and procedures
  • Working with location leadership to improve guest satisfaction and financial results
  • Driving engagement within the concessions department
  • Managing season planning and event preparation for maximum readiness
  • Ensuring point of sale updates and maintenance
  • Implementing and communicating promotions
  • Overseeing loss prevention activities including cash management and goods out of stock procedures
  • Collaborating with culinary and purchasing teams to update concessions theoretical matrix
  • Ensuring compliance with payment card information security
  • Managing concessions production to minimize wastage
  • Conducting progressive coaching and supporting team orientation
  • Completing monthly financial reports and action plans
  • Maintaining cleaning and inspection of concessions areas and equipment
  • Managing alcohol service compliance and incident logging
  • Scheduling and overseeing team member meal breaks and recruitment activities
  • Leading pre-shift meetings and supporting leadership development programs
  • Managing guest complaints and team incidents
  • Conducting monthly safety training and managing payroll and gratuities
  • Coordinating subcontractor communications and documentation
  • Performing building walkthroughs during events
  • Supporting implementation standards for sponsorship deals
  • Assisting other locations as needed

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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