Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $17.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
day-one medical coverage
Job Description
PENN Entertainment is a dynamic and innovative company operating in the entertainment and gaming industry, dedicated to providing exceptional experiences to guests by delivering a fun and engaging environment. Known for its vibrant workplace culture, PENN Entertainment offers an energetic and fast-paced atmosphere where team members are inspired to have fun while maintaining high standards of service. With a strong commitment to career growth, PENN Entertainment supports its employees through robust wellness programs that address physical, mental, and financial health. The company features a comprehensive Total Rewards package that includes day-one medical coverage, 401(k) matching, and an annual performance bonus.... Show More
Job Requirements
- Must be 21 or older
- must have high school diploma or GED equivalent
- must have outgoing, energetic and enthusiastic attitude
- must enjoy hosting and serving others
- must be comfortable initiating conversations and creating a fun environment with guests
- able to promptly and accurately follow instructions given by supervisor or manager
- must qualify for licensing by Ohio Lottery Commission
- must be able to work as a team
- must be able to tolerate a high stimulus environment
- must be able to work at a very fast pace and walk long distances throughout the shift
- must be able to pass a background check
- must have open availability including all three shifts, weekends, and holidays
- must be able to respond to visual and oral cues
- must meet professional appearance standards as prescribed by company policy
- must be comfortable and capable learning new software
Job Qualifications
- Must have high school diploma or GED equivalent
- outgoing, energetic and enthusiastic attitude
- enjoy hosting and serving others
- comfortable initiating conversations and creating a fun environment with guests
- able to promptly and accurately follow instructions
- able to work as a team
- able to tolerate a high stimulus environment
- able to work at a very fast pace and walk long distances throughout the shift
- able to pass a background check
- able to respond to visual and oral cues
- meet professional appearance standards
- comfortable and capable of learning new software
Job Duties
- Foster a fun environment
- be a gracious host to all guests and co-workers
- promote a positive influence in the community and participate in company-sponsored events
- ensure interactions with internal and external guests follow the guidelines of the ACES Service Program
- monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training
- promote gaming events and promotions
- process cash and credit card transactions for guests while maintaining the integrity of all financial controls
- maintain a clean and stocked workstation
- comply with state, company, and department policies and regulations
- serve, pre-bus, bus, and clean your section and your teammates section
- roll silverware and clean during downtime
- perform all opening and closing side work as directed
- help team members ensure guests are served in a timely manner
- expedite and run food for all tables
- keep the restaurant clean, organized, and sanitized
- understand and articulate the menu and drinks to guests
- tip out bartenders
- stock and clean your section
- participate in end of shift rolling silverware and completion of side work as a team
- work special events as needed
- perform other duties as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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