Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Split Shifts
Benefits
weekly pay
Employee assistance program
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental leave
Tuition Reimbursement
Professional certification reimbursement
Job Description
Delaware North Gaming is a distinguished division of Delaware North, a global hospitality and food service company with over 100 years of experience. The company is family-owned and operates in various sectors including sports, entertainment, hospitality, and gaming. Through an extensive network of locations, Delaware North is renowned for providing memorable experiences and exceptional service to millions of guests annually. One of its prominent properties is Southland Casino Hotel, situated in West Memphis, Arkansas, a high-energy casino and hotel destination known for its 2200+ slot machines, a variety of live table games including blackjack, craps, and roulette, a sportsbook, and... Show More
Job Requirements
- No high school diploma or GED required
- Ability to remain on feet for entire length of shift
- Ability to maneuver between tables and around corners
- Ability to lift and carry up to 35 pounds
Job Qualifications
- Prior experience in a guest service environment preferred
- Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously
- Ability to effectively communicate with guests and team members
Job Duties
- Review floor plan and reservation book daily to create seating charts
- Seat guests and maintain control of wait times
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
- Answer restaurant telephone line during assigned hours of operation
Job Qualifications
Experience
No experience required
Job Location
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