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Hollywood Casino Joliet

Specialty Server - Giada - FT

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $18.00
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Benefits

Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences. With a presence spanning 43 destinations across North America and platforms such as ESPN BET and theScore Bet Sportsbook and Casino, PENN Entertainment has established itself as a powerhouse in the entertainment industry. The company prides itself on its commitment to delivering exceptional fun and excitement to guests, while fostering a workplace culture rooted in diversity, sustainability, and community responsibility. Employees at PENN Entertainment are part of a vibrant, fast-paced environment where teamwork, enthusiasm, and a dedication to superior guest experiences are paramount.

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Job Requirements

  • Equivalent to a high school education
  • Minimum 2 years of table service experience in a fine dining setting preferred
  • Must be 21 years of age to serve alcoholic beverages
  • Must understand and speak the English language
  • Must be able to carry food trays of varying sizes with 30 pounds or more on one tray

Job Qualifications

  • Equivalent to a high school education
  • Minimum 2 years of table service experience in a fine dining setting preferred
  • Must be 21 years of age to serve alcoholic beverages
  • Must understand and speak the English language

Job Duties

  • Performs duties to take guest food and beverage orders
  • serves food to guests
  • totals dining charges
  • Responds to special requests for dining amenities
  • Provides a high level of customer service and promotes a positive attitude to create a fun and entertaining experience for guests and team members
  • Maintains a professional appearance at all times
  • Complies with all policies and procedures of company and department
  • Develops complete product knowledge including menu items and beverages
  • Takes and delivers food and beverage orders
  • Follows and maintains all service standards
  • Rings items into POS system
  • accepts payment
  • reconciles payments
  • Makes specific suggestions to increase guest check average
  • Follows all safety procedures and maintains work area
  • Develops and maintains knowledge of Hollywood movie memorabilia and describes restaurant displays
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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