
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
top industry pay
Tuition Reimbursement
401K with company match
Comprehensive health packages
Paid Time Off
Job Description
The Queen Casino & Entertainment and its affiliates are a premier entertainment and hospitality company known for providing exceptional guest experiences and cultivating a vibrant, inclusive workplace. Established as a leader in the gaming and entertainment industry, The Queen Casino is committed to hiring individuals who possess wonderful attitudes and are dedicated to delivering extraordinary service to both guests and colleagues. The company's philosophy centers on recognizing and nurturing the talents of its team members, allowing them to discover and develop their strengths to foster continuous growth within the organization. This forward-thinking approach not only promotes individual advancement but also... Show More
Job Requirements
- High school diploma or GED equivalent preferred
- Excellent teamwork skills
- Strong interpersonal and guest service skills
- Effective written and verbal communication skills
- Professional demeanor and presence
- Ability to interact effectively with guests and team members
- Flexibility to work evenings, weekends, and holidays
- Ability to follow food safety, health, and sanitation guidelines
- Prior experience in food preparation or culinary environment preferred
Job Qualifications
- A high school diploma or GED equivalent is preferred
- Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills
- Must have a professional demeanor and presence with the ability to interact with guests and team members in the company
Job Duties
- Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back
- Ensure consistent product delivery to guests
- Develop and read recipes, gather all necessary items, and accurately prepare all food items according to established measurements and recipes
- Adhere to control procedure for food costs and quality
- Check station before, during, and after shift for proper set-up and cleanliness
- Perform all assigned side work to include replenishing/restocking workstation with supplies
- Prepare written requisitions for supplies and food items for production in the workstation
- Train lower level cooks in proper equipment use
- Encourage and abide by all health codes and hand washing guidelines
- Maintain cleanliness and sanitation of equipment, food storage, and work areas
- Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations
- Keep work area in a clean and orderly manner
- Adhere to regulatory, departmental, and company policies in an ethical manner and empower and require others to do the same
- Handle routine guest complaints and incidents, and exhibit appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays
- shifts may change
- Perform other duties as assigned or reasonably requested by any member of management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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