Marriott International, Inc logo

Special Events Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,310.00 - $79,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Performance bonus
Career development opportunities

Job Description

Gaylord Pacific Resort & Convention Center, part of the renowned Marriott International portfolio, is a premier hospitality and event management destination located in Chula Vista, California. Known for its expansive facilities and exceptional service, Gaylord Pacific Resort caters to a diverse array of guests including business professionals, families, and tourists, delivering memorable experiences through its comprehensive meeting and event spaces. As a key player in the hospitality industry, Gaylord Pacific Resort combines luxury accommodations with state-of-the-art amenities to host a wide range of events such as conferences, weddings, corporate meetings, and conventions that draw attendees from across the globe. Marriott... Show More

Job Requirements

  • High school diploma or GED
  • 2 years experience in event management, food and beverage, sales and marketing, or related professional area
  • Ability to coordinate multiple departments and stakeholders
  • Strong communication skills
  • Willingness to work full time onsite
  • Ability to handle guest complaints and resolve issues
  • Familiarity with event installation and dismantling processes
  • Proficiency in managing budgets and vendor relations

Job Qualifications

  • High school diploma or GED
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area
  • Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major is preferred
  • 2 years experience in event management or related professional area
  • Strong leadership and organizational skills
  • Excellent communication and customer service abilities
  • Proficiency in coordinating multiple tasks and managing events efficiently
  • Knowledge of safety and life safety codes
  • Ability to work well in a team environment
  • Experience with managing budgets and upselling services

Job Duties

  • Lead and coordinate event installation and dismantling including reviewing exhibit orders and floor plans, event orders and coordinating labor activities
  • Obtain the exhibitor list, exhibitor kit and floor plans
  • verify appropriate company forms are provided for vendors
  • provide contractor with Exhibit Hall guidelines, insurance specifications and indemnification requirements
  • Sell and up-sell additional hotel services to exhibit clients
  • Coordinate and distribute floor plans, exhibitor list, utility orders and event planner to appropriate operational departments
  • provide support to Convention Services Managers, Banquet managers, Event Managers and Conference Coordinators at show site to ensure the smooth execution of the event
  • Coordinate activities between the appointed contractor, show management, exhibitors, labor and show attendees
  • Perform pre-event and post-event walk through with contractors to inspect for damage
  • bill responsible parties for damages as required
  • Provide complete cost information to clients and ensure that all exhibit/show costs are paid prior to show close
  • process credit cards and initiate audit files
  • obtain Exhibit Hall Manager's approval for AR adjustments, credit memos and refunds as needed
  • Control lighting in exhibit hall for move in, show opening, show closing, move out and conservation mode
  • Verify that the show floor meets Life Safety code standards as set by the local Fire Marshall

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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