Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,500.00 - $58,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible spending account
Job Description
The Memphis Zoo is a renowned zoological park dedicated to wildlife conservation, education, and community engagement. As one of the premier attractions in Memphis, Tennessee, the Zoo offers exceptional experiences that connect guests with diverse animal species and natural habitats, fostering a deeper appreciation for biodiversity and environmental stewardship. With a focus on innovative exhibits and immersive programs, the Memphis Zoo serves as both an educational resource and a recreational destination for families, tourists, and animal enthusiasts alike.
The role of the Special Events Manager at the Memphis Zoo is a dynamic leadership position that entails the strategic planning, coor... Show More
The role of the Special Events Manager at the Memphis Zoo is a dynamic leadership position that entails the strategic planning, coor... Show More
Job Requirements
- 21 years or older
- clear background check
- clear drug screening
- valid driver's license
- clear MVR screening
- proof of current automobile insurance
- ability to work flexible hours including evenings, weekends, and holidays
- ability to stand or walk for extended periods
- ability to lift and carry objects up to 50 pounds
- ability to navigate Zoo grounds
- willingness to work outdoors in various weather conditions
Job Qualifications
- 3-5 years of experience in private and/or special events
- background in nonprofit organizations, cultural institutions, sports, entertainment, or attractions
- excellent leadership and communication skills
- strong project management and strategic planning abilities
- proficiency in Microsoft Office Suite
- adept at multitasking and detail-oriented
- self-motivated with a proactive approach
- flexible and adaptable to changing schedules and event demands
Job Duties
- Lead and manage the Special Events Coordinator, providing coaching, prioritization, and support
- Facilitate event planning meetings and maintain cross-departmental alignment
- Develop, refine, and implement special event SOPs, ensuring consistent operational excellence
- Oversee event calendars, timelines, and workflow to ensure smooth execution across all major events
- Serve as the on-site leader for large-scale or high-profile events
- Oversee the full planning life cycle for public-facing Zoo events, including concept development, logistics, staffing, run-of-show creation, and operational execution
- Collaborate with Marketing, Operations, Guest Services, Food & Beverage, Retail, Education, and other Zoo departments to ensure seamless delivery
- Develop, monitor, and manage event budgets, ensuring responsible spending and targeted revenue outcomes
- Track event revenue, expenses, and profitability
- identify opportunities for revenue growth, cost savings, and operational efficiencies
- Approve event-related invoices, contracts, and purchase requests
- Serve as a primary point of contact for external vendors, entertainers, rental companies, and service partners
- Ensure sponsorship activations are implemented accurately and professionally in partnership with the Marketing & Partnerships team
- Maintain strong working relationships with long-term event partners
- Set and maintain presentation standards for all special events
- Review guest feedback and lead improvements to enhance satisfaction and accessibility
- Ensure events reflect the Memphis Zoo's values, mission, and community focus
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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