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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,100.00 - $62,300.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Agua Caliente Casinos is a distinguished gaming and entertainment company known for delivering exceptional casino experiences across its properties. As a leader in the gaming industry, Agua Caliente Casinos emphasizes customer satisfaction, innovation, and operational excellence. The company is committed to maintaining high standards of service and promoting a dynamic and engaging environment for both its guests and employees. Agua Caliente Casinos operates multiple properties that feature a wide range of gaming options, dining, entertainment, and special events designed to attract a diverse audience and create memorable experiences.
Within this energetic and fast-paced casino environment, the Special Events Assi... Show More
Within this energetic and fast-paced casino environment, the Special Events Assi... Show More
Job Requirements
- High school diploma or G.E.D.
- Minimum 1 year event management and/or promotional experience and/or training
- Ability to work with all departments
- Excellent customer relations and communication skills
- Proficient in English
- Proficient in Microsoft Office including Excel, Word, and Outlook
- Willingness to work nights, weekends, and holidays
- Ability to stand, move and work throughout office and property areas including walking up to 1 mile, climbing stairs and sitting at a desk for the duration of shifts
- Ability to lift or carry up to 25 lbs
- Ability to grasp and use office equipment
- Ability to comply with tribal regulations and company policies and procedures
- Gaming experience preferred
Job Qualifications
- High school diploma or G.E.D.
- Minimum 1 year event management and/or promotional experience or training, or combination of education and experience
- Excellent organizational and communication skills
- Ability to work with all departments
- Exceptional customer relations skills and innovative thinking for promotions and events
- Ability to communicate in English (Spanish a plus)
- Proficiency in Microsoft Excel, Word and Outlook
- Excellent grammatical skills
Job Duties
- Assist the Special Events Management team in creating and maintaining special events calendar to ensure continued revenue objectives are met and promotions/events are prepared for in a timely manner
- Work with Casino Marketing team to create new special events and follow up with the execution of events
- Must be comfortable in large group settings and able to MC promotions/events
- Provide support in the areas of reception, filing, reporting and tracking for all aspects of special events
- Assist in preparing, obtaining approval signatures, and submissions to ACGC
- Assist in the preparation of all paperwork distributed to other departments to inform them of upcoming events and promotions as well as needed support
- Coordinate all paperwork needed for promotional events including winners logs and winners release forms
- Assist with monitoring and executing promotions and events for compliance with approved submissions and provide feedback on execution and guest satisfaction
- Arrange and order all necessary promotional materials including decorations and gifts
- Work closely with support departments involved with event execution including EVS, Engineering, IT, Food & Beverage, Slot Department, Table Games Department
- Provide support for overall Agua Caliente Casinos management team
- Maintain timely procedures for tracking and execution of all invoices and bills related to special and off-property events
- Provide excellent guest service and work nights, weekends, and holidays as required
- Comply with all applicable Tribal regulations, internal controls and policies and procedures, reporting all exceptions immediately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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