Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Career development opportunities
Life insurance
Job Description
Gaylord Opryland Resort & Convention Center is a premier hospitality destination located in Nashville, Tennessee. As part of the renowned Marriott International family, Gaylord Hotels boast a reputation for delivering exceptional guest experiences, combining Southern charm with modern amenities. The resort offers a vast array of attractions, exhibits, and shows, providing guests with unique entertainment and recreational opportunities within a luxurious environment. As a prominent convention center and resort, Gaylord Opryland accommodates thousands of visitors annually, striving to deliver superior customer service and memorable experiences through its dedicated team members.
This part-time, non-management position at Gaylord Opryland Resort centers aro... Show More
This part-time, non-management position at Gaylord Opryland Resort centers aro... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma or equivalent
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry up to 25 pounds
- Availability to work part-time schedule
- Excellent customer service skills
- Basic proficiency with cash handling and POS
- Strong communication skills
- Ability to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to operate POS systems and handle cash transactions
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic problem-solving skills
- Attention to detail
- Ability to handle multiple tasks simultaneously
- Professional appearance and demeanor
Job Duties
- Provide customer service at various exhibits and shows
- Operate attractions and events ensuring guest safety
- Sell tickets using suggestive selling techniques
- Sell retail merchandise and maintain merchandise displays
- Operate cash register and POS system accurately
- Handle cash bank and deposits following cash control procedures
- Answer guest inquiries promptly and courteously
- Direct guests to appropriate locations with clear instructions
- Follow all company policies and report any accidents or unsafe conditions
- Maintain professional appearance and confidentiality of proprietary information
- Welcome guests according to company standards and anticipate service needs
- Communicate clearly and professionally with guests and team members
- Develop positive working relationships and support team goals
- Comply with quality assurance standards
- Suggest improvements to increase efficiency and safety
- Stand, sit, or walk for extended periods
- Lift and move objects up to 25 pounds
- Perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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