Job Overview
Employment Type
Part-time
Work Schedule
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee wellness programs
Job Description
Gaylord Opryland Resort and Convention Center, located in Nashville, Tennessee, is a premier destination known for its exceptional hospitality, expansive convention space, and vibrant entertainment offerings. As a part of the Marriott International family, Gaylord Hotels stands as a leader in delivering unique and memorable experiences to guests from around the world. This resort is not just a hotel; it is a hub of events, exhibitions, and entertainment designed to bring people together in extraordinary ways. The resort features beautifully themed atriums, diverse dining options, and expansive event facilities that cater to a wide variety of clientele and interests. The... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to operate POS systems and cash registers
- Good communication and interpersonal skills
- Ability to stand, walk, and lift up to 25 pounds
- Availability to work an on-call, part-time schedule
- Professional personal appearance and demeanor
- Adherence to company policies and confidentiality guidelines
Job Qualifications
- High school diploma or equivalent preferred
- Experience in customer service or hospitality preferred
- Ability to operate cash register and POS systems
- Strong communication and interpersonal skills
- Ability to work in a team-oriented environment
- Basic math skills for handling cash transactions
- Knowledge of suggestive selling techniques beneficial
- Commitment to following safety and company policies
Job Duties
- Provide customer service in operations for exhibits and shows
- Operate attractions/events assisting guests to safely enjoy their experience
- Sell tickets using suggestive selling methods
- Sell retail merchandise and maintain displays
- Operate cash registers and POS systems
- Manage cash bank and deposits with accuracy
- Respond to guest inquiries promptly and courteously
- Direct guests with clear, professional instructions
- Follow company policies and report incidents
- Maintain professional appearance and confidentiality
- Foster positive team relations and support common goals
- Identify and recommend improvements for efficiency and safety
- Perform physical tasks including standing, walking, and lifting
- Carry out other job duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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