Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $29.00 - $33.65
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
FSA Medical
short term disability
long term disability
401(k) Plan
Vacation leave
sick leave
Employee dry cleaning
Employee Meal
Employee parking
Job Description
Luxe Sunset Boulevard Hotel is a prestigious AAA Four Diamond hotel, uniquely positioned as the only AAA Four Diamond property in its competitive set and the sole luxury option near the upscale neighborhoods of Brentwood and Bel-Air in Los Angeles. This boutique retreat offers guests an oasis of elegance and style, welcoming them to one of California's most distinguished addresses. Situated conveniently near landmarks such as UCLA, the Getty Museum, and the Skirball Cultural Center, the hotel provides guests easy access to the best cultural, educational, and entertainment experiences Los Angeles has to offer. Known for its exceptional service and... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in sales or event coordination preferred
- Excellent communication skills
- Ability to manage multiple priorities simultaneously
- Proficient in Microsoft Office and hospitality software
- Strong organizational skills
- Ability to lift and move objects up to 60 pounds
- Availability to work flexible hours
- Must adhere to dress and grooming standards
- Ability to comply with safety procedures
- Team player with positive attitude
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or event coordination preferred
- Strong communication and organizational skills
- Proficiency with reservation and sales management systems
- Ability to multitask and manage time effectively
- Customer service orientation
- Ability to work collaboratively in a team environment
- Basic knowledge of sales and catering operations
Job Duties
- Make copies of and distribute daily hot sheet
- Create daily event signs and distribute to leaders and relevant departments
- File event receipts and completed event files
- Create, post, gather, and close PM numbers for upcoming events
- Answer and field incoming calls, assist callers, transfer as needed, and take messages
- Maintain catering binder and packet with events for the next 10 days, updating daily
- Answer incoming reservation calls, greet guests, process reservations including group, VIP and FIT, and ensure accurate billing
- Record reservation details and business codes
- Work with sales managers to identify commissionable reservations and communicate details to accounting
- Maintain room inventory and advise hotel on availability
- Capture sales opportunities from calls and email requests
- Coordinate with sales managers on group bookings and billing
- Issue and track gift certificates
- Assist front desk as needed
- Prepare weekly function calendar and BEO packets, compile and distribute
- Attend weekly GRC meetings
- Prepare weekly group resumes for incoming programs
- Review group cutoff dates and communicate deadlines
- Work with sales and accounting to collect deposits and ensure billing accuracy
- Assist senior manager and director of special events with various duties
- Prepare B&C forecast reports bi-monthly
- Prepare slide presentations for quarterly meetings
- Keep general manager informed of all issues
- Adhere to company policies and maintain favorable working relationships
- Project a favorable image of the hotel at all times
- Follow hotel dress and grooming standards
- Minimize safety hazards by following safety rules and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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