Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $27.00
Work Schedule
Flexible
Weekend Shifts
Benefits
vacation
sick days
Holidays
401(k) retirement plan
Medical
Dental
Vision
Life insurance
short-term disability
voluntary long-term disability
Job Description
Transdev is a leading global mobility company dedicated to providing safe, reliable, and innovative transportation solutions. Operating extensively across the United States and worldwide, Transdev manages transportation systems for cities, counties, airports, companies, and universities. With a workforce of over 32,000 employees in more than 400 U.S. locations and over 110,000 staff members globally, Transdev operates and maintains a fleet of more than 17,000 vehicles. The organization's commitment to empowering freedom of movement and serving communities through effective transportation services underpins its growth and reputation as a mobility leader.
This particular opening is for the role of Special Eve... Show More
This particular opening is for the role of Special Eve... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years of transportation road supervision experience or equivalent
- Valid driver’s license
- Commercial License (CDL) class B with passenger endorsement
- Pass a DMV driving record check and maintain clean driving record
- Ability to exhibit excellent customer service to internal and external customers
- Ability to operate iPad, cellphone, and personal computer
- Intermediate MS Office and e-mail experience
- Ability to work in a 24/7 schedule including weekends and holidays
- Pass special events, detour, and game day service training
Job Qualifications
- High School diploma or equivalent
- Minimum of two years of Transportation Road Supervision experience or equivalent
- Must have a valid driver’s license
- Must maintain a Commercial License (CDL) class B with passenger endorsement
- Must pass a DMV driving record check and maintain clean driving record throughout employment
- Must be able to exhibit excellent customer service to both internal and external customers
- Must be able to operate iPad, cellphone, and personal computer
- Must have intermediate MS Office and e-mail experience such as familiar with Excel to maintain tracker algorithms and familiarity with Word documents to read and build action plans, detour sheets and company memos
- Ability to read, write and speak English
- Ability to communicate effectively and work with all departments
- Ability to work independently and objectively
- Must be willing to have flexibility with schedule and work in a 24/7 environment, including weekends and holidays
- Must pass special events, detour, and game day service training
- Report writing and team leadership a plus
- Preferred skills include knowledge of computer/software tools such as Swiftly, RTC Interactive Map, Orbcad, NDOT Traffic Cameras and Google Maps for detour and bus stop IDs and reporting level 3 events and observations
Job Duties
- Objectively disseminating client-focused technologies while interactively incepting reliable catalyst for change
- Design and logistical observation on action planning preparation for Special Events, Game Day Service and Detours
- Data input and investigation of Additional Service, Game Day Service and Special Event Additional Service Monthly Report
- Game Day Service leadership and point of contact
- Special Event leadership and point of contact
- Detour and Stop Closure investigation, observations, and logistical planning
- Assist with Special Events, Game Day Service and Detour training courses for all operators and staff
- Proactively seeking out and helping to initiate special events and game day service improvement projects
- Assist operators with on-time pullouts
- Ensure pre-trip inspections comply with performance expectations and vehicles meet appearance standards
- Help achieve maximized on-time performance and productivity through service adjustments
- Make regular observations of operators to ensure high quality service provision
- Observes driving skills and work habits of drivers in the field
- Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications
- Assist dispatch and maintenance staff with vehicle change outs that occur in the field
- Assist operators with service or passenger problems
- Conduct road observations according to client and local policy
- Monitor street operations for on-time performance and schedule adherence
- Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards, and provide feedback to be incorporated into daily operations procedures
- Responsible for onboard evaluations, trail checks, drive cam, zonar and mentoring/coaching drivers
- Will serve as a Shift Manager when not performing SD&
- D Supervisor
- Provide Oversight and issue disciplines as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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