
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $27.00
Work Schedule
Flexible
Weekend Shifts
Benefits
vacation
sick days
Holidays
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary long-term disability
Job Description
Transdev is a leading mobility company operating across the United States and globally, providing comprehensive transportation services and solutions. With a presence in 19 countries and a workforce of over 110,000 employees worldwide, Transdev is dedicated to delivering safe, reliable, and innovative mobility options. In the U.S., Transdev manages transportation systems, vehicle fleets, and mobility contracts for cities, counties, airports, universities, and private companies. The company prides itself on empowering freedom of movement for communities through its advanced transit services. Transdev offers a collaborative, inclusive work environment prioritizing customer service, operational excellence, and employee growth.
The Special Events and Deto... Show More
The Special Events and Deto... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two (2) years of transportation road supervision experience or equivalent
- Valid driver’s license
- Must maintain a Commercial License (CDL) class B with passenger endorsement
- Must pass a DMV driving record check and maintain clean driving record throughout employment
- Ability to provide excellent customer service to internal and external customers
- Ability to operate iPad, cellphone, and personal computer
- Intermediate MS Office and email experience including Excel and Word
- Willingness to work flexible hours including weekends and holidays
- Must pass special events, detour, and game day service training
- Eligibility to work in the United States without sponsorship
- Ability to work outside in varying weather conditions
- Physical capability to perform job duties including lifting up to 50 pounds
Job Qualifications
- High school diploma or equivalent
- Minimum of two (2) years of transportation road supervision experience or equivalent
- Valid driver’s license
- Must maintain a Commercial License (CDL) class B with passenger endorsement
- Must pass a DMV driving record check and maintain clean driving record throughout employment
- Excellent customer service skills for internal and external customers
- Ability to operate iPad, cellphone, and personal computer
- Intermediate MS Office and email experience, including familiarity with Excel and Word
- Proficiency with computerized software tools such as Swiftly, RTC Interactive Map, Orbcad, NDOT Traffic Cameras, and Google Maps
- Ability to read, write, and speak English
- Effective communication skills and ability to work with all departments
- Ability to work independently and objectively
- Report writing and team leadership skills a plus
- Flexibility to work a 24/7 schedule including weekends and holidays
- Successfully pass Special Events, Detour, and Game Day Service training
Job Duties
- Objectively disseminating client-focused technologies while interactively incepting reliable catalyst for change
- Design and logistical observation on action planning preparation for Special Events, Game Day Service and Detours
- Data input and investigation of Additional Service, Game Day Service and Special Event Additional Service Monthly Report
- Game Day Service leadership and point of contact
- Special Event leadership and point of contact
- Detour and Stop Closure investigation, observations, and logistical planning
- Assist with Special Events, Game Day Service and Detour training courses for all operators and staff
- Proactively seeking out and helping to initiate special events and game day service improvement projects
- Assist operators with on-time pullouts
- Ensure pre-trip inspections comply with performance expectations and vehicles meet appearance standards
- Help achieve maximized on-time performance and productivity through service adjustments
- Make regular observations of operators to ensure high quality service provision
- Observes driving skills and work habits of drivers in the field
- Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications
- Assist dispatch and maintenance staff with vehicle change outs that occur in the field
- Assist operators with service or passenger problems
- Conduct road observations according to client and local policy
- Monitor street operations for on-time performance and schedule adherence
- Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards, and provide feedback to be incorporated into daily operations procedures
- Responsible for onboard evaluations, trail checks, drive cam, zonar and mentoring/coaching drivers
- Will serve as a Shift Manager when not performing SD&D Supervisor
- Provide oversight and issue disciplines as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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